2/10 (非常に不満)
Sonali
ペット同伴の旅行, 家族旅行
2025 年 8 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very poorly run property that is not kept up well at all. We were first checked into a room which already had someone else checked into it. This left a very bad taste in the mouth. The room we were finally moved into had stains on the carpet, the bed cover had a hole in it, and the flat sheet on the mattress was put on backwards. The chair in the room had lots of dirty stains. To stay the least, we did not feel comfortable during our stay. Whomever is in charge of house keeping is obviously not paying attention to details. Then, the morning after our first night, the hotel’s hot water boiler broke and none of the rooms had hot water so we could not shower. For such a large hotel, it was surprising they didn’t have a back up system. In all fairness, I have to say that the hotel did offer us 20% of the first night’s stay due to the boiler, however, I feel that didn’t compensate for the other lacking aspects.
Sonali
2025 年 8 月に 2 泊滞在