2/10 (非常に不満)
Jason
出張, 小さなお子様連れの家族旅行
2024 年 3 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The heat didn’t work in my room. I asked the front desk to fix it and I was told to turn it off and wait an hour and turn it back on. Of course that didn’t work. I finally decided to open it up myself to see what was wrong. The filter was clogged and very dirty. I asked the front desk for some type of accommodations ( I booked about 10 rooms due to a Judo event). And was told nothing they could do Because it was booked through Expedia. I would not stay at this hotel. I also found a piece hot Rod pepperoni on the floor and a spider in the bathroom. I wasn’t expecting a lot due to the price but I definitely thought I would have heat. I would not complain if they had of said. I’m so sorry maybe I can give you a free room next time you are in town. Nope all I received was nope can’t give you anything. I’m just doing my job.
Jason
2024 年 3 月に 2 泊滞在