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Hôtel Le Relais Saint Jacques

3.0 star property
Hotel in Saint-Jean-de-Luz

Choose dates to view prices

Photo gallery for Hôtel Le Relais Saint Jacques

Marina
Comfort Double Room + | Balcony
Daily buffet breakfast (EUR 12 per person)
Interior entrance
Comfort Double Room + | Premium bedding, memory foam beds, minibar, in-room safe
Hôtel Le Relais Saint Jacques, by the sea, offers travelers a comfortable base with free in-room WiFi. Guests start their day with breakfast before exploring the coastal area. Convenient bicycle parking is available for those who prefer two-wheel adventures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Pet friendly
  • Free WiFi
The current price is ￥13,788
￥16,021 total
includes taxes & fees
Oct 5 - Oct 6

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, minibar, in-room safe

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Memory foam bed
Premium bedding
Private bathroom
Hair dryer
Minibar
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, Ground Floor

Double Room, Accessible, Ground Floor | Premium bedding, memory foam beds, minibar, in-room safe

Double Room, Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Memory foam bed
Premium bedding
Hair dryer
Private bathroom
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Memory foam bed
Premium bedding
Private bathroom
Hair dryer
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room +

Comfort Double Room + | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Double Room +

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Memory foam bed
Premium bedding
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
64500, Pyrenees-Atlantiques, Saint-Jean-de-Luz, 13 avenue de Verdun

What's nearby

  • Church of St-Jean-Baptiste - 3 min walk - 0.3 km
  • St-Jean-de-Luz Beach - 5 min walk - 0.4 km
  • Port of Saint-Jean-de-Luz Ciboure - 6 min walk - 0.6 km
  • Port de Saint-Jean-de-Luz - 6 min walk - 0.6 km
  • Les Flots Bleus - 16 min walk - 1.4 km

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 1 min walk
  • Biarritz (BIQ-Pays Basque) - 21 min drive

Restaurants

  • ‪Paries - ‬4 min walk
  • ‪La Grillerie du Port - ‬2 min walk
  • ‪Le Majestic - ‬4 min walk
  • ‪Le Bobby - ‬4 min walk
  • ‪Le Komptoir Des Amis - ‬2 min walk

About this property

Hôtel Le Relais Saint Jacques

Hotel by the sea
Hôtel Le Relais Saint Jacques provides everything you need. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), an elevator, and a front-desk safe
  • Bicycle parking and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hôtel Le Relais Saint Jacques have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • LED light bulbs, electric kettles, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 20 per day); reservations required
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Reusable cups

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Nearby parking fee: EUR 20 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz

Frequently asked questions

Is Hôtel Le Relais Saint Jacques pet-friendly?

Yes, Hôtel Le Relais Saint Jacques allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hôtel Le Relais Saint Jacques?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at Hôtel Le Relais Saint Jacques on Oct 5, 2025 start from ￥13,788, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Le Relais Saint Jacques?

Limited spots are available.

What time is check-in at Hôtel Le Relais Saint Jacques?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Le Relais Saint Jacques?

Check-out is at noon.

Where is Hôtel Le Relais Saint Jacques located?

Situated by the sea, this hotel is within a 5-minute walk of Maison Louis XIV, Church of St-Jean-Baptiste, and Maison de l'Infante. Port de Saint-Jean-de-Luz and St-Jean-de-Luz Beach are also within 10 minutes. Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) and Saint-Jean-de-Luz Ciboure Station are within a 2-minute walk.

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Reviews

Hôtel Le Relais Saint Jacques Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 198 out of 313 reviews
Rating 8 - Good. 93 out of 313 reviews
Rating 6 - Okay. 19 out of 313 reviews
Rating 4 - Poor. 2 out of 313 reviews
Rating 2 - Terrible. 1 out of 313 reviews

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for public transportation. Friendly and kind staff. Everything was always clean. Great balcony with good view. Loved our stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel ! Très facile d’accès, extrêmement propre et personnel très sympathique.
Stayed 1 night in Jul 2025

8/10 Good

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Stayed 1 night in May 2025

8/10 Good

Esther

Buon rapporto qualità prezzo per la costa basca
Stayed 1 night in Jun 2025

10/10 Excellent

ANDRZEJ

Liked: Cleanliness, property conditions & facilities
Very good location. Clean and quiet, bicycle friendly, management very accommodating Yes, I would recommend this place to my friends.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danièle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nous reviendrons certainement

Séjour d’une nuit, hotel très bien situé, très bon accueil, bref rien à redire ☺️
Stayed 1 night in May 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour à deux, hôtel idéalement situé pour visité Saint Jean de Luz. Personnel très agréable. Nous avons passé un très bon séjour.
Stayed 3 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to public transportation (bus, train etc), shopping and restaurants! Walkable distance to the beach, and nearby town Ciboure. No need for a car at all, we took buses to Bilbao, San Sebastián Spain. Little choice at the hotel breakfast (wish there were fresh fruit), but staff prepared scrambled or sunny side up eggs upon demand. Overall I will highly recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tres bon sejour dans hotel a capacité familiale

Hotel tres bien situé, centre ville a pieds. Possibilité de se stationner gratuitement à environ 300 m de l hotel Personnels disponible et donne de bons conseils de visite.
Stayed 3 nights in Apr 2025

10/10 Excellent

ANNE LISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé , accueil agréable et rapide. Petit déjeuner copieux , pain et viennoiseries de la boulangerie voisine , œufs à la demande .
Stayed 1 night in Nov 2024

6/10 Okay

Jacinto

Disliked: Property conditions & facilities, room comfort

No repetiría

Hotel bien situado, habitación pequeña, no guarda muchas relación las fotos con el hotel, algo viejo para lo que muestra las fotos, si vuelvo a San Juan buscaría otra opcion
Stayed 1 night in May 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé, propre et bon accueil .
Stayed 2 nights in Aug 2023

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Property was excellent and right in heart of the town. Only issue was parking was extra and not known at time of booking
Stayed 1 night in May 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil et petit déjeuner excellent
Stayed 1 night in Nov 2023

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Jun 2023

8/10 Good

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

Hotel bien situe en face de la gare et a 10 min des plages et du centre ville.
Stayed 2 nights in Aug 2024

6/10 Okay

EMMANUEL

Liked: Cleanliness
Disliked: Staff & service

Week-end saint Jean de luz

Week-end saint Jean de luz , hôtel bien situé Chambre petite, insonorisation pas au top on entend toutes les chasses d’eau, douches des voisins du dessus ou d’à côté Odeur d’égout, moisissures dans la douche , bref pas génial juste bon pour une à deux nuits pas plus
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Séjour très agréable. La chambre était très confortable et la qualité de la literie top. Personnel accueillant et souriant. Bon petit déjeuner complet. Les oeufs étaient sur demande toutefois je n'ai vu personne à qui demander.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Liked: Amenities
Very Helpful and considerate. The Hotel was charming and spotless
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très très bien

Très bonne situation de l’hôtel ( centre ville et parking sécurisé en sous sol 👍 Grand lit et literie excellente 👏 Propreté rien a redire Personnel très sympathique et attentionné
Stayed 3 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación y comodidad

Hotel estupendamente ubicado para ir andando a todos lados. La cama era especialmente cómoda, muy limpio
Stayed 1 night in Dec 2023

10/10 Excellent

Tetsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The property is extremely conveniently located. It is right on the edge of the old city and everything is a 5 to 7-minute walk. It's also directly across from the train station on a very busy street. If you keep your windows closed it's relatively quiet. But if you open your balcony doors, you're going to hear all the noise from the street. Air conditioning worked well. Kept us comfortable. Being across from the train station is very convenient for arriving and departing. Place is clean and well kept. The room is small but very serviceable. Everything is nicely maintained. The shower is very good. Doesn't have much in the way of charm, but it has a lot of other conveniences.
Stayed 2 nights in Jul 2025

10/10 Excellent

Frederic

Liked: Cleanliness, amenities
We had a very nice stay. Friendly staff. Very nicely decorated room. Close to the train station and downtown. Very quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Tout était parfait ! 👍👍
Stayed 2 nights in Dec 2024