「Extremely rude, unhelpful and unprofessional Hotel management - do not stay here if you want a hotel to care about your well being.
On arrival yesterday in a heatwave of 40 degrees the air conditioning was not working on our room.
I raised this issue with the manager as it was unbearably hot and uncomfortable in our room.
The property is advertised as having air conditioning.
When I asked for a fan or any other help, he just repeatedly assured me it was working and refused to actually check...
「Extremely rude, unhelpful and unprofessional Hotel management - do not stay here if you want a hotel to care about your well being.
On arrival yesterday in a heatwave of 40 degrees the air conditioning was not working on our room.
I raised this issue with the manager as it was unbearably hot and uncomfortable in our room.
The property is advertised as having air conditioning.
When I asked for a fan or any other help, he just repeatedly assured me it was working and refused to actually check...
Julia