We booked one night at the hotel for a King bed accessible room with 431sq ft size on Jan 31-Feb 1. However, the front desk staff assigned us to a much smaller king bed room with only 269 sq ft size. We were told something like “the rooms were same or something like not available “. We didn’t realize until we checked into the room. It’s much smaller than we expected. The only reason we booked this hotel is its king bed accessible with large size room listed on its reservations and we paid for it. We talked to a manager next day and we were told he would look into what happened, but we haven’t heard anything from the hotel since then. Very disappointing experience.
Richard
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Altan
家族旅行
2024 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Altan
2024 年 1 月に 2 泊滞在
2/10 (非常に不満)
süleyman
家族旅行
2024 年 1 月 28 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
kötü malesef
oda lavaboları dahi bozuk, duş küveti sorunlu, misafir yatağı çok kalitesiz, 3 kişilik oda 4 kişilik olarak satıldı, nevresim yırtık
süleyman
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
EMRAH
家族旅行
2024 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
EMRAH
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
UGUR
2024 年 1 月 21 日
UGUR
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
FIRAT
2024 年 1 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Erken giriş yaptık, girdiğimiz andan çıkışa kadar her şeyden, her detaydan çok memnun kaldık. Tüm personel inanılmaz güleryüzlü. Odalar tam olarak Hilton standartlarında ve tertemiz. Yatak rahat. Kahvaltı çok güzeldi. Tüm ekibe teşekkür ederek ayrıldık, tekrar görüşmek üzere.