Travelers find tranquility at this lakeside retreat with soothing mineral hot springs, spa treatments, convenient ferry terminal shuttle, and free parking
Hotel New Katsura sits peacefully on the lake shore, offering a genuine retreat. Guests can soak in the indoor mineral hot spring, explore the garden, or book spa services. The ryokan provides practical amenities including laundry facilities and WiFi for a comfortable stay.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Parking included
Free WiFi
Restaurant
Air conditioning
Business services
Bar
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Take advantage of an indoor mineral hot spring (onsen), a terrace, and a garden at Hotel New Katsura. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also enjoy perks such as:
Free self parking
A free ferry terminal shuttle, hot springs on site, and meeting rooms
An elevator, a front-desk safe, and free newspapers
Room features
All 58 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Frequently asked questions
Is Hotel New Katsura pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel New Katsura?
Check-in start time: 3 PM; Check-in end time: 10 PM.
What time is check-out at Hotel New Katsura?
Check-out is at 10 AM.
Where is Hotel New Katsura located?
Situated on a lake, this ryokan is steps from Sado-Yahiko-Yoneyama Quasi-National Park and 1.4 mi (2.2 km) from Sado Steamship. Toki no Mori Park and Konponji are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a very pleasant stay for two days here. The staff were wonderfully friendly. The place itself is a bit dated, but has a certain Showa-Era charm. Personally I found the futons a bit thin. The breakfast buffet — mainly Japanese, but with a few western options — was very good. The only real drawback in the morning was the lack of coffee, which was not available in the rooms or at the buffet, only in the lobby lounge, and for an additional fee. We got dinners included, and no real complaints (particularly about volume, of which there was plenty), although my wife found much of the food a bit more cooled than she expected. The views from the rooms and open baths were beautiful. The large public baths in the original building were a bit aged, but the ones in the new annex were very nice, including an especially pleasant wooden outdoor bath. Overall we enjoyed our stay very much. We stayed with two small children, which was fine, but this was maybe not the best choice for really little kids.