The building has seen better days and was being repainted internally when we were there so will probably get better
Staff were very friendly and helpful which goes a long way
Really good location near the centre
Breakfast adequate
2026 年 4 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Daniel
2026 年 8 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is convenient though somewhat noisy. Staff were really nice and even find a jacket I could borrow - left behind by a previous guest. There wasn't much breakfast food suitable for vegans. The spa is good with very friendly staff and good tea.
2026 年 8 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Deborah
2026 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were extremley helpful and accomodating. We had many options for breakfast, including eggs cooked fresh your way.
2026 年 4 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Silke
2023 年 1 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a very pleasant stay at the hotel and the staff was extremely friendly and helpfl.
2023 年 1 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Danny
2022 年 10 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All the staff were exceptional and the hotel manager made our every need was taken care of. Really had a great time in Sapa and staying at Lacasa Sapa made most everything a short walk away.
2022 年 10 月に 12 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
it’s a beautiful hotel with great location. Overall stay was wonderful. Staff is very accommodating and helpful. Emma in particular made our stay even more special, Got us an upgrade and arranged everything for us.
2020 年 2 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2020 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nous avons beaucoup apprécié la gentillesse du personnel très dévoué. Le petit déjeuner était très bien.
2020 年 1 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Daryl
2025 年 7 月 30 日
気になった点 : スタッフとサービス
Near to town center
2025 年 7 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jennifer
2025 年 12 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful hotel! I liked the location because it was close to everything however not on a busy street. The hotel does not have an elevator however the staff were wonderful and brought my bag to my room. The rooms were beautiful, clean and very comfortable.
2025 年 11 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Amanda
2026 年 9 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Det passer slet ikke med billederne på hjemmesiden
2026 年 9 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
patrick
2025 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Sapa
Séjour convenable, l accueil très sympathique.
Le service pour le lavage de vêtement est rapide.
Le petit déjeuner est parfait, choix énorme.
Dans notre chambre la climatisation ne fonctionnait pas, l humidité sur les fenêtres pas terrible: limite de ce côté la
2025 年 3 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Natalya Tali
2025 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス
.
2025 年 9 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Patricia
2025 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff at Lacasa were very friendly and incredibly helpful—they truly went out of their way to ensure my stay was smooth and enjoyable. Any issues were sorted quickly and with a smile. The motel itself felt a bit tired, but it was very clean and well-maintained. The location was central and walkable. Overall, the staff were the highlight and made all the difference.
2025 年 5 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Bob
2024 年 4 月 10 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
very average breakfast...limited options in choice and quanity.
very poor access driveway and pathway to hotel reception...steep and undafe/slippery surface.
2024 年 4 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Gary
2026 年 1 月 19 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The staff were lovely and responsive however the room was very basic. Towels were threadbare, shower sprayed the whole bathroom, every door and cupboard creaked, the couch couldn’t be sat upon for fear it would break and the room was very difficult to heat (we stayed in Jan). The breakfast options were always cold ( other than the freshly cooked eggs). Unfortunately we wouldn’t stay here again.
2026 年 1 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Song
2020 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
매니져가 너무 친절하고 문제가 발생 될시에 잘 챙겨 줍니다. 하지만 겨울에 우풍이 조금 들어오고 천장에 쥐가 돌아다니네요.. 베트남 생활한지 오래되서 그러려니 하지만 관광객 입장에서는 다를 수도 있습니다.
2020 年 11 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Anna
2024 年 4 月 8 日
良かった点 : スタッフとサービス
The people working at the front desk were lovely but the hotel is quite old, the room smelled like cigarette smoke and it is extremely loud. We could hear people yelling down the hallway until late at night.
2024 年 4 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Anonymous
2020 年 1 月 9 日
良かった点 : 設備とサービス、施設のコンディションと設備
I would like to thank the kitchen staff for their endless help whenever i ask for service. For the check in counter i think please be more accommodative when we need your assistance. When we ask for room to be on same floor for our convenience please do help. Many to say but i just say you can be just rated as 2 star
2020 年 1 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Mai
2023 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス
No elevator
2023 年 3 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
部屋のシャワーが常に弱くなったり強弱があり不安定です。
ほかは満足です。
2019 年 4 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
ILHYEONG
2022 年 7 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
무료로 족욕 쿠폰도 줘서 잘쓰고 거기서 추가금 내고 발마사지도 받았는데 좋네요. 방도 넓고 자유여행시 위치도 좋아요.
2022 年 6 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Heesub
2021 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
가성비 굿
데스크의 직원이 매우친절하게 응해주었고, 뜨거운물도 잘나오며 전반적으로 가성비가 좋은 호텔이었다.
2020 年 12 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2020 年 9 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
친절한 직원이 있는 라까사
아직 정상화 전이라 조식포함이었지만 호텔 레스토랑이 아닌 맞은펀 쌀국수집에서 국수를 조식으로 제공함.
새벽시간과 늦은밤은 5분이상 온수를 틀어놔야 따뜻한 물이 나옴.
야간버스를 타고 이른 새벽에 도착했지만 직원이 친절히 응대해줌
2020 年 8 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Sarah
2020 年 7 月 15 日
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
Hotel is as expected. Bathrooms are nice and large, rooms are basic. Breakfast was below average I felt but convenient.
Staff was helpful in giving advice however, the day we arrived we asked them to organize transportation for us from Sapa to Ha Giang. We were then only able to work with the one employer we originally asked. Times and prices kept changing. In the end we were told it's a limosine van (upgrade) for 400k (a 'special' price the hotel got us). Our limosine was a 15 person van. We had 24 people including a baby with three people standing bent over in it at one point plus all the luggage. Everyone else only paid 200k (my friend I was travelling with speaks vietnamese). Our hotel also did something crazy with our money and didn't give us a ticket, so the beginning of the trip involved the driver threatening to leave us on the side of the street having already left the Sapa town. The back door opened twice and to top it off the person next to me threw up.
It was honestly my worst travel experience.
I emailed the hotel to inform them about our experience and they didn't respond despite being very respondent previously. Overall, I wouldn't recommend this hotel and left feeling disappointed.
2020 年 7 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jieun
2020 年 7 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly Staff
Nice place to stay friendly and helpful staff. Very good location