「If you use a wheelchair make sure you state this when booking. Accessible suites are only available on the 2nd floor and the lift does not go to the third floor. We were on the third so we had some steps to use and drag the chair up. An access ramp is at the side of the building but, if you cannot do stairs, you have to wheel through the outside bar patio in the front, into the back of the bar, through the restaurant and out into the lobby. Very small lift as well if you have a lot of...
「My family, 4 stayed this hotel at our first night of Isle of Wight.
The room was clean, but the hotel compositioin is too complex and no lift, no wi-fi connection at room.」
「Disgraceful ,they knew they had multiple guests stranded with nowhere to sleep and didnt care .The property was cluttered ,we had to push a mattress out the way to use the toilet(no hand-wash)aka cupboard.The kitchen is not the one in pictures 1/3 of size ,dirt,mould in corners of fridge ,what appears to be mouse droppings in cupboards,plenty of pics as proof .key safe to enter property just popped open so anyone could walk in in night. AVOID AVOID AVOID oh and free breakfast is a lie and garden...
