Find All-inclusive Hotel in Ruby

"We stayed at Sugar Bay as part of our honeymoon and found it to be a pleasant resort, but ultimately not the romantic experience we were hoping for. The highlight of our stay was our lovely room overlooking the beach. The beach itself is beautiful, set in a sheltered cove with calm, crystal-clear water. The gym was also excellent and well equipped, with plenty of availability as it was rarely busy. That said, the overall atmosphere felt much more family-oriented than honeymoon-focused. The main pool area, including the large swim-up bar, was often busy with families and groups, which created a lively rather than relaxing setting. We also noticed that the pool had a green buildup around the edges, which detracted from its appearance. On arrival, a short orientation tour of the property would have been helpful, as we were left to discover the facilities on our own. While the staff were polite, service did not feel particularly warm or proactive, as interactions generally only occurred when we approached them first. Sugar Bay offers a good all-inclusive option in a beautiful beachfront location, but given the price point and the strong competition from other hotels on the island, we feel the resort would benefit from clarifying its target market. With such a broad mix of guests, it may be difficult to consistently meet the differing expectations of honeymooners, families, and other travellers. Overall, an enjoyable stay in parts, but not the ideal choice for romance."

"Our rooms were very "

"Very spacious, relaxing and serene environment. Flora and fauna are beautifully kept."

"On the positive side, the location is gorgeous, the staff very polite and friendly, the rooms and balconies good size, there is ample free parking, and the Cuppa Cafe "grab and go" was quite good. On the not-so-positive side, the furnishings are "tired" and could really use an update, the bathroom had no shower gel and the hand soap was not the best to use for bathing, the shower had no place to put your own items, the bath towels were dingy and rather worn, our passports in the room safe actually warped from the humidity in the room despite the air conditioning, and the two restaurants on the property were horrible with very small menu choices and not very good food. The Lighthouse Terrace was especially bad, the service was so slow it was unbelievable. It was not what we expected from a Hilton which is too bad because there is so much potential in such a beautiful setting."

"Nice, clean and quiet resort. Perfect for relaxing. Beautiful views and great options for activities. "

"I loved the property "

"We had a lovely stay at waves. The views are great the beach is small but we were always able to find a chair. The staff was incredible. The food was very good I was a bit worried about only having a few restaurants but the menu changed daily at Seascape."

"Kitchen was equipped sufficiently with everything we needed. The food at the restaurant was good as well with a variety to choose from. Staff was friendly and helpful at all times. "

"The hotel was okay, but it is literally Maga territory. So many Karen's staying there, acting like they own it. They get up at 5AM to take up the seating area and stay there the entire day. The pool is basically unusable unless you don't mind having them stare at you the entire time and smoke cigarets by the pool (which the hotel didn't have a problem with and said that was okay to do..) Maybe we were just unlucky and the guests during this time sucked. On the positive side, the beach was beautiful and swimmable and the location was great. Lots of nice restaurants in walking distance and its a safe area. "