Property had limited dining, no entertainment, room service was not good. Staff were unwelcoming! Will never go here again because it’s not setup like a real all inclusive as well as not inviting from the locals. Should be advertised more as a hotel and for the price could have been a much better experience!
Toby
2025 年 7 月に 4 泊滞在
10/10 (非常に良い)
Nicole
カップルで旅行
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The entire stay was nothing short of relaxing and comfortable. O2's resort staff went over and above to show professionalism and hospitality. Additionally, the property is well-maintained/clean and the food was exceptional!
Nicole
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Hetu
カップルで旅行, 家族旅行
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
Hetu
2025 年 7 月に 4 泊滞在
10/10 (非常に良い)
Olive
2025 年 7 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The best resort ever! The staff made my solo trip one for the books! Food was amazing , the room was amazing! Over amazing resort
Olive
2025 年 7 月に 7 泊滞在
8/10 (良い)
Trasena
グループ旅行
2025 年 6 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
O2 (staff is superb-very friendly -kind) has NO real entertainment during the day or night. the resort is nice but not for people who like entertainment. they do entertainment only on Wed for 2 hrs (great). No music or anything there. 1 very nice restaurant with good food piano bar. the other places the food is not good. the food hrs are NOT good if you get hungry at night after 9pm (no food).
Trasena
2025 年 5 月に 5 泊滞在
10/10 (非常に良い)
Wahid
家族旅行
2025 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, food was excellent and the hotel was always clean
Wahid
2025 年 4 月に 4 泊滞在
4/10 (不満)
Janet
2025 年 5 月 19 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Janet
2025 年 5 月に 4 泊滞在
10/10 (非常に良い)
Maria
2025 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Maria
2025 年 4 月に 6 泊滞在
8/10 (良い)
Henry
カップルで旅行
2025 年 4 月 30 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I would say this is one of the best all-inclusive resorts. However, there are “little things” that stop this resort from being the best that it could be.
The grounds are beautiful. The beach and ocean is right at the edge of the resort. This resort is immaculately kept.
Beware of deceptive spa charges during final checkout of the resort . I was charged additional costs despite what was published on the web and told to me by the spa staff.
Food: The Oro Restaurant, despite listing their fish as fresh catch of the day, the fish was fresh frozen at best. N.Y. Strip at Elements was flank steak. At a resort of this caliber I expect more honesty. Overall the food was hit or miss. There were too many buffets for dinner. Although the buffet food was of good quality, it was never hot so the flavor suffered. Breakfast was very good but lacked variety and ended strictly at 10am.
Drinks: They were consistently made and the bartenders were friendly. They had a great rum punch!
Entertainment: Evenings were great because there were singers every night.
Worker’s attitudes here it was a mix bag. Most would greet you with a smile and care. Workers spent too much time talking among themselves. One extremely friendly and very helpful hostess was named Carolann. They need her to train others.
Because the resort is small you end up meeting a lot of nice people there. The place has a great atmosphere. However, it could use more vibe during the day with music.
Henry
2025 年 4 月に 9 泊滞在
10/10 (非常に良い)
Kevin
カップルで旅行
2025 年 4 月 27 日
良かった点 : 設備とサービス
We loved our stay
Kevin
2025 年 4 月に 7 泊滞在
10/10 (非常に良い)
May Ming-mei
2025 年 4 月 13 日
May Ming-mei
2025 年 4 月に 7 泊滞在
6/10 (普通)
Michael
2025 年 4 月 9 日
良かった点 : スタッフとサービス
Just ok
Michael
2025 年 3 月に 5 泊滞在
10/10 (非常に良い)
Stacey
2025 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stacey
2025 年 3 月に 7 泊滞在
10/10 (非常に良い)
Michelle
小さなお子様連れの家族旅行
2025 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful property, with everything you need. Staff are absolutely incredible and made our stay the amazing trip it was. Thank to everyone at O2. Can’t wait to be back!
Michelle
2025 年 3 月に 7 泊滞在
4/10 (不満)
Marta
家族旅行
2025 年 3 月 22 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The service was not reflective of a 5 star hotel. The food was really bad. there are multiple restaurants, but only one is supposedly good. To get into that restaurant you need to make reservations ahead of time, which we were not notified so we did not get to go to the only allegedly good restaurant. The remaining restaurants's food was equivalent of a high school cafeteria. the gym was terrible too. the beach loungers covers were dirty and wet, as they did not bring them inside at night. Overall, this should hotel should be a 3 star resort not a 5 start.
Marta
2025 年 3 月に 3 泊滞在
10/10 (非常に良い)
Ronaldo
家族旅行, グループ旅行
2025 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great all inclusive. If you're going to book at O2, make sure you book your dinner or dinners at Oro way ahead of your arrival. Excellent restaurant. The other options are great also, but Oro is the best on the resort for dinner.
Ronaldo
2025 年 3 月に 4 泊滞在
8/10 (良い)
Kate Katarzyna
家族旅行
2025 年 3 月 7 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
pros: great weather, small hotel, offers adult only section, easy check-in process, clean pools, clean rooms, great oceanfront view.
negative: rocky beach, can't enjoy swimming in the ocean, uncomfortable bed, limited food options; slow service, long wait for lunch and dinner, same food offered for breakfast; some staff was rude.
Kate Katarzyna
6/10 (普通)
Deprena P、Linden
グループ旅行
2025 年 3 月 5 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Overall, the property was beautiful and very clean however, I was traveling with the large group. There were nine of us and there were several instances where Service was below par. The gym could definitely use some major improvements. Also the on-site activities could use some improvements other resorts provide yoga classes on the beach or aqua aerobics. There was only two hours of entertainment three out of the four nights we were there. I would also recommend updating the spa to have more amenities available and to be sure that all technicians are licensed considering the price points for the services. Alicia, Omarian and Shawquan (i am not sure I spelled names correctly) provided excellent service as well as the staff covering breakfast and lunch at elements and Blue Fin.
Deprena P
2025 年 2 月に 4 泊滞在
10/10 (非常に良い)
andrew
2025 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
andrew
2025 年 2 月に 7 泊滞在
8/10 (良い)
Sylvie
カップルで旅行
2025 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice resort not to big, staff were nice. Food at the buffet could be improved
Sylvie
2025 年 2 月に 7 泊滞在
10/10 (非常に良い)
Christopher
家族旅行
2025 年 3 月 2 日
良かった点 : 設備とサービス
Staff was very accommodating
Christopher
2025 年 2 月に 7 泊滞在
10/10 (非常に良い)
Amanda、East Haven
家族旅行
2025 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stsy
Amanda
2025 年 2 月に 4 泊滞在
6/10 (普通)
Peter
グループ旅行
2025 年 2 月 3 日
気になった点 : 清潔度
Peter
2025 年 1 月に 7 泊滞在
10/10 (非常に良い)
Kay
カップルで旅行, グループ旅行
2025 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel, well located and well maintained
Kay
2024 年 10 月に 5 泊滞在
10/10 (非常に良い)
Gary
カップルで旅行
2025 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super courteous and friendly staff.
Shout out to Anthony.