Find Luxury Hotels in Royal Palm Beach, FL

"The pool was closed for lightning. The storm passed and the pool normally closes at 8:00 p.m. it was 6:00 p.m. I called the front desk and the concierge and they both gave me different answers as to why the pool was never reopened. It was 85° out and we are there for two nights. No pool... And they're absolutely was no lightning in the area. Tried to play ping pong the next day no one could find any paddles or balls... To employees unwillingly tried to help and never returned. The carpets are absolutely disgusting filthy old and and desperate need of replacement. The hallway was never vacuumed in the three days that we were there. The pool area is lovely but this property completely lacks attention to detail."

"Location good. Staff good valet good. Food rotten gym v good. Shower missing pieces. Faucet leaking. Needs a lot of work. Four seasons infinitely nicer but more expensive"

"Price was right for a one night stay close to airport. my flight was cancelled "

"The shuttle service was excellent if you don't rent a car. All of the staff are excellent from the front desk to the restaurant and bar."

"I never got my deposit back this is ridiculous "

"The pool was beautiful with lots of seating"

"The location is stunning. The amenities and staff in the pool areas are excellence. Staff were extremely accommodating with lounge, chairs and umbrellas and food service in the outdoor pool areas. I would definitely stay there again."

"Nice overall area, the pool and beach areas were nice, but not overwhelmingly so relative to the cost. The staff was generally nice, but occasionally disinterested and at times, the place felt understaffed. Waited over 4 hours on a towel request and had to request again, waited over 20 minutes after eating to get a check, kind of a recurring theme. Had one of the front desk staff go out of the way to help me and one employee give us towels when the dispenser broke - two positive examples, but the overall experience was more like what you'd expect at the Holiday Inn. "

"Staff is awesome "