Find hotels in Rowell, AR from ￥9,850

"I never stayed there! The booking was made unintentionally when a "pop up" appeared asking me to 'confirm' my refusal to buy cancellation insurance for an extra charge. I pushed the 'confirm' button, then looked down for a moment, and when I looked back at the screen, I saw a "confirm" button still there. Thinking that my action had not registered, I pushed it again. This "confirm" was not a repete, but to "confirm" a booking at this Warren, Arkansas Hotel. I immediately realized what had happened, and called hotels.com customer service. The agent was extreemly helpful, and telephoned the management of this hotel in Warren to explain the situation, and ask them to release the pending charge to my credit card. The hotel management refused to release the charge, even after learning of the mistake, and despite the fact that I was 100's of miles away from Warren, Arkansas, and had no intention of going there. The message from the proprietor was, "Too bad.". Pure and simple greed, and a lack of human empathy. I don't know what the hotel is like. I have never been there, but if their service and hospitality is anything like their attitude towards customer satisfaction, I cannot support them, nor recommend this establishment for anything other than a thorough fleecing."

"had requested handicapped room but it was only minimally accessible. had to step over bathtub side to get a shower. no anti slip bath mat"

"Room was clean, except for dust on night stand and tv stands etc. toilet had some minor issues. Staff was very nice and accommodating"

"I checked in on Friday, May 8th, and immediately inspected the room and bed. The sheets were absolutely disgusting and clearly had not been properly cleaned. I notified the front desk right away, but I was told housekeeping was unavailable at the time. I also asked to speak with a manager, but no manager was on site. I requested a different room because the condition of the bed was unacceptable, but my request was denied. I was extremely upset, especially since I was in town for a college graduation and expected a clean, comfortable stay. Eventually, the sheets were changed, but the entire experience was frustrating and disappointing. I will never stay at this location again, and I will be contacting corporate regarding this issue."

"Frances was very helpful in getting us in touch with the James Hayes glass blowing studio!"

"Very pleasant staff great customer.seevice. I.would rate from her again only directly from now on."

"Clean room"

"Had room to park a pickup and a big boat"

"Parking was great "