ロスビル ホテル

「The staff was courteous and helpful but the beds in my room smelled like urine. I was given another room and the 2nd room wasn’t as bad but did have a faint smell of urine as well and the fire alarm went off at 6am on my last day there. I normally book at LaQuinta when I travel. This is the first time experiencing this.」

「綺麗でスタッフも良かったです。」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「1日目だけ」

「Bugs in the pullout couch. Stained, dirty old furniture.」

「No complaints about the room or staff, whatsoever. The room was great and the staff very friendly and helpful. The common areas of the hotel need some work. There's visible damage to the building as you pull up to the entrance. The hallway carpets need cleaning or replacement. The AC had just gone out in the lobby just before we arrived, but I suspect that was just unfortunate timing.」

「I love the dinner and bar services.」

「I stayed for a night, and both the property location and the morning BF and staff are good. It's an old property, and the AC works okay. It's not worth the price.」

「The hotel is not bad, wasn’t dirty but you can tell it hasn’t been upgraded in at least 10 years place is kinda smelly (maybe the air ducts?) place is not bad just outdated.」

「The price was affordable, and the room was relatively clean. However, we found bugs in the room. The bathroom faucet was also loose, and the key card did not work properly, which was inconvenient. I understand that experiences can vary from person to person, but for my family, the room did not feel comfortable or truly clean. I would not recommend this hotel to families traveling with children.」

「Everything was good」

「Gym was ok but a lot of equipment did not work. The pool was great but extremely cold. The hotel rooms, food, and staff was excellent.」

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」