ロズリンのスパのあるリゾート & ホテル

「Mixed stay — some real positives but a few issues that don't match a five-star rating. The room itself was clean, but one of the blinds was broken and couldn't be lowered. The air conditioning was stuck on very cold no matter how we adjusted the temperature, so we ended up turning it off completely. The carpet also had loads of stain just before you enter the room which felt out of place for this rating of hotel. More concerning: housekeeping took a jar of M&Ms from our room and then charged us...

「ロケーション良し、食事美味しい、スタッフ皆親切。だが部屋のトイレと水回りの騒音あり。クーラー故障で消せず何度直しに来てもダメ。」

「チェックイン時刻よりだいぶ早くついてしまったものの部屋は準備できていたようで、スムーズにチェックインすることができた。部屋は広くて明るく、窓からはオベリスクや連邦議会も望むことができた。ただ水のボトルやスリッパと言ったアメニティはなかった。」

「エアコンからの雨漏りあり。」

「他のリッツカールトンとは別の雰囲気でロビーはアットホームのような感じです。スタッフも皆親切です。」

「スタッフのサービス、清潔な客室すべて満足いたしました」

「Beautiful room, amenities, and very nice staff members. We had requested a room with two beds (mom and daughter traveling together), but they gave us a two-room suite with a sofa bed, because no rooms with two beds were available when we arrived. This was not ideal, but they did the best they could under the circumstances.」