「Room was full of dirty laundry and bedsheets. No staff on duty. Nobody answered the phone. Other guests were leaving because of broken shower and no toilet paper. I had no choice but to get another hotel. 2 hours later I received an email that they had assigned the wrong room. Too late. I want a refund of my prepayment.」
「Room was full of dirty laundry and bedsheets. No staff on duty. Nobody answered the phone. Other guests were leaving because of broken shower and no toilet paper. I had no choice but to get another hotel. 2 hours later I received an email that they had assigned the wrong room. Too late. I want a refund of my prepayment.」
STEPHEN