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「Staff at check in was amazing, the bartender (Sonia) was great. Something that stood out, it wasn’t crowded but a few people ordering food. Sonia was working bar, taking food orders and cooking. Not sure if this is normal or cook called out. The reception desk person that evening did not come over to help her but stood at desk and just wandered. 」

「I've stayed at this hotel a number of times and I can expect it to be clean, I can expect everything in the room to work and I can expect a prompt and friendly response from the staff If I ever need anything. I will stay there every time I travel to the area. It's reassuring to know the stay will be exactly like it's been every time before. This is a very well-run and well-maintained property. Excellent!」

「Great value and helpful, efficient staff」

「Check-in and check-out process was smooth. Staff were friendly.」

「From the day I arrived until the day I departed I was never dissatisfied with the service I received. This is my new place to stay when visiting Webster Texas.」

「Great!」

「The whole atmosphere! Perfect for kids 」

「Tammy at the front desk was absolutely amazing. The care and compassion she showed my handicap mother, you do not see that everywhere. The hotel still needs some updating done. Thermostat did not work, lamps did not work, and the bathroom floor was so slippery with some film on it. This made it very dangerous for someone that is handicap. 」