4/10 (不満)
Vianey
小さなお子様連れの家族旅行
2025 年 11 月 27 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Only one receptionist was kind. The rest were rude and kinda hostile. They made outrageous charges to my room that weren’t even mine and they kept claiming that were mine. They later on apologized because they added someone else’s charges on my room. They still over charged me with a bunch of fees and charges that I didn’t make anyway. The cleaning staff were great, really nice. The restaurant / breakfast staff were great! They were really nice! The hotel doesn’t really have anything to do in there. The water charges were double of the what they were in the vending machine. They charge you $8 a day just for staying there, as an extra charge. The food was pretty bland, and not a big variety. The website says that they have a store inside and a guest laundry room area, that’s a complete lie. They don’t have anything. The hotel does look really nice on the outside and inside. The rooms were okay. The beds were kinda small, my toddler ended up falling off the bed twice.
Vianey
2025 年 11 月に 10 泊滞在