4/10 (不満)
William
カップルで旅行
2025 年 10 月 20 日
気になった点 : 設備とサービス、施設のコンディションと設備
We stayed at the Lombardo in Rome’s Monti neighborhood. It was a fantastic, safe, and walkable location close to major attractions. The room was clean, spacious, and comfortable, but several important details weren’t made clear at booking. The listing implied we were reserving an entire apartment, though it was actually a room within a shared unit. Our private bathroom was located separately in the shared space and had to remain locked, trapping moisture resulting in a persistent damp smell.
The water pressure was poor, and getting hot water required turning on other faucets (as noted on a handwritten post-it from the host), making the temperature hard to control, either scalding or freezing. During our stay, the host spent extended time in the shared kitchen during two early guest check-ins, which made the shared nature of the space very evident and occasionally awkward when needing to access our bathroom.
For those booking through Expedia, note that the Rome city tax isn’t included in the booking total and must be paid in cash directly to the host. This is mentioned in the property details but isn’t obvious upfront.
Overall, the Lombardo offers a great location and comfortable room, but travelers should be aware that it’s a shared space with some quirks in communication, plumbing, and booking clarity. If you're able to spend a little extra for a better space I would.
William
2025 年 10 月に 4 泊滞在
