This hotel is nearly ruined our family trip to Rome because we have booked a quadruple room for family with small children to stay but without any notification they gave us couple room. Even worse happened that there elevator was out of service and I had to lift my each one 20kg 4 luggages to the 5th floor. Because of late night arrival we had to stay 1 night until morning to cancel our remaining 2 nights stay in the hotel. I do not recommend this hotel for family trips.
Nurbek
2025 年 5 月に 3 泊滞在
8/10
Friendly staff, clean rooms and great location
Luigi
2025 年 7 月に 1 泊滞在
8/10
Muy bueno
Nubia Marlin
2025 年 6 月に 3 泊滞在
2/10
Simran
2025 年 6 月に 2 泊滞在
6/10
No elevator and we had to drag out bag to eighth floor. 50 lb suitcases
Patricia
2025 年 5 月に 2 泊滞在
10/10
Vicino a tutto.
Mauricio
2025 年 5 月に 5 泊滞在
6/10
宿泊されたお客様
2025 年 4 月に 2 泊滞在
6/10
Struttura comoda, pulizia eccellente, personale disponibile e cordiale.
Camera adeguata e letti comodi.
Piccola pecca per il bagno molto piccolo con problematiche anche nell'utilizzo del bagno poiché wc in posizione molto scomoda. L'acqua dello sciaquone si ricaricava molto lentamente. Temperatura dell'acqua della doccia ottima. Male per l'ascensore rotto oltre ché non moderno.
Luca
2025 年 3 月に 1 泊滞在
10/10
Muy bien en general. Solo el ascensor que no funciona. Limpio y cómodo y fácil de moverse
Cesar
2025 年 3 月に 2 泊滞在
10/10
Foi muito bom, o hotel fica em uma regiao muito boa, da para fazer tudo a pé! O Boby, recepcionista do hotel foi super atencioso e prestativo, nos ajudando com tudo!
Paulo
2025 年 2 月に 3 泊滞在
8/10
Pekka
2024 年 12 月に 3 泊滞在
6/10
The property is located on the 4th floor. When we booked, we were told there was an elevator. a week before the trip we were told the elevator was broken. This was a huge issue for the disabled member of our group. It is now clear from seeing the elevator and reading old reviews that the elevator has not worked in ages and there is no intent to fix it. The rooms are fine, the location is great, and the staff were very friendly. But we didn't get a 2 bed room (which we ordered) and nothing was offered to fix it. I don't know that we would have cared as much, but we were sweaty from hiking all of our luggage up to the 4th floor - so we really wanted our own space.
JENNIFER
8/10
The hotel located, as they inform, on the 4th floor, but it's really 5th floor and elevator is not working.
The breakfast is available, but you will need to pay 5 euros for breakfast and you will be offered only boiled eggs and some cookies.
Svetlana
2024 年 9 月に 3 泊滞在
6/10
El hotel estaba en un cuarto piso y no servía el elevador
Christopher
2024 年 9 月に 5 泊滞在
8/10
Parking in Rome is a nightmare but there was a parking garage very close to the hotel thankfully. Unfortunately the elevator was broken during our stay so we have to walk 5 flights of stairs with our luggage but otherwise great stay and super convenient to walk literally anywhere and delicious restaurants and gelato shops right downstairs
Andrea
2024 年 9 月に 3 泊滞在
8/10
Jun young
2024 年 7 月に 1 泊滞在
8/10
Stefanie
2024 年 8 月に 1 泊滞在
10/10
John
2024 年 7 月に 4 泊滞在
6/10
No elevator 4th floor. Beware!!
HAKKI
2024 年 6 月に 3 泊滞在
4/10
Hilda N
2024 年 6 月に 3 泊滞在
10/10
Really nice a cute place, close to all the city landmarks. Staff was super friendly and very helpful
Claudia
2024 年 4 月に 2 泊滞在
2/10
BED BUGS from the hotel!!!
Two persons of our group shared one bed and both got serious bed bug bites after the stay. When we reached the hotel for refund, they stated they had bed bug issues in the past but refused to admit they have now, suggesting we might have allergy. When we showed the doctor's note of bed bug diagnosis, they just closed our conversation and claimed us trying to "steal money" from them.
It was very shocking how they treat their customers.
Xuemin
2024 年 3 月に 2 泊滞在
10/10
Andrea
2024 年 1 月に 4 泊滞在
10/10
El hotel es muy agradable y acogedor, el personal es muy amable y te ayuda en todo momento, tiene una excelente ubicación, muy cerca de Termini y a unos cuantos minutos de los monumentos y plazas más importantes de la ciudad, sin duda me volvería a hospedar ahí.