2/10 (非常に不満)
Symone
家族旅行, 小さなお子様連れの家族旅行
2024 年 9 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was a bit taken aback by the property, initially walking in, it seemed fine but it smells moldy and like a sewer at the same time. There is cobwebs beside the bed and dust on the dresser. The comforter in the closet was dirty and had hair on it and smelled as though it hadn’t been washed in a while. When I requested another one I didn’t get one until my last night and that one also smelled as though it was something they pulled out of the back of a closet. Smelled unwashed. For 2 nights I had to cover myself and my son with the extra towel. The shower head was on the floor and broken. The shower is tiny. the shower is so small that if I wash myself I would accidentally turn the shower off with my elbow(I’m 5’6 and 140lbs). I requested it be fixed and they kept telling me it would be fixed the next day and it was never fixed. The noise from the street is loud if you are in one of the front rooms. The picture of the external view of the property is incorrect. That is the corner of the street and not the front of the building (there is graffiti on the wall). I cannot recommend the place. The location was great, 10 min walk to the colosseum, food around the corner but the actual living arrangements was not good.
Symone
2024 年 9 月に 3 泊滞在