2/10 (非常に不満)
Hussam
小さなお子様連れの家族旅行
2023 年 10 月 11 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
-The cheap price you would pay, the owner will find anyway to double it in the day before your stay begins, then you cannot find another hotel (this is staged and planned already).
-Very dirty
-Room full of insects, beds full of hair.
-Hot water not always available.
-Cubicle shower next to bed, makes room a humid place where germs can exist and thrive.
-Breakfast is totally different than any one in any hotel ever, it is just a pile of kid snacks Nutella, bananas, chocolate bars and toast, not even Croissants as we are in Italy.
-Coffee machine is incredibly dirty, hotwater kettle is awful and disgusting.
-Bed covers are tattered, worn out have holes i can guess very rarely been washed.
-Zero customer service, Zero professionalism.
-Bad English