ロックウッド パーク エステーツ ホテル

「Good place to stay.」

「Clean rooms, air conditioning worked great, breakfast was okay, overnight/morning staff was bad, every shift after that was okay 」

「Jennifer was AMAZING!! Great attitude and very helpful. She found a lint roller for us (clutch) and was very informative. Gold star! 」

「Absolutely perfect – exceeded all expectations!」

「Yes」

「I didn’t have breakfast 」

「breakfast was not what i expected and bar was not open」

「スタッフの方々はとても丁寧で、朝食も美味しく、とても清潔で、最高の滞在でした。また利用します！」

「I always stay here when visiting my son. Always clean and comfortable.」

「Everything was perfect 」

「Pillow had lots of visible hair (not mine) on it and I noticed it as soon as I got into the room. The front desk staff was apologetic and provided me with new pillows. I checked in at night so it seemed that maybe housekeeping had left for the day already and I was asked to go to the lobby to receive the replacement pillows. I was only there for 1 night and just needed some rest but i couldn’t help but wonder if the rest of the linens were clean/changed or not. Breakfast was what one could...

「. 」

「Sheets were dirty. Mattress cover had blood. Room stunk. Shower had bad mold. Felt itchy. Did not want to give a refund」

「Yes 」

「Clean room. Parking was convenient. 」

「The fact that they gave my room to someone else and tried to blame Expedia for their mistakes. I don’t need a king size bed. I needed a room with 2 queens and that what I paid for. The day that they lied to me the whole time is crazy.」

「Front desk staff was friendly and accommodating. The ice machine is out of order, but ice is avaliable at the front desk. Room was clean and the area felt safe. 」

「Only booked this for indoor pool/spa had our daughter with us …spa had green mold on floor and stairs did not turn on lukewarm water …pool was not clean either Shower had visible mold around entire caulk line shower curtain was filthy ..no beverages available cooler was out of order 」