「The Inn on Broadway is a hidden gem in downtown Rochester. We were in town for a concert and a music festival and chose this hotel because it was in the middle of the two venues. Very clean, quiet; the staff were friendly and accommodating- it was an excellent experience. 」
「Check in was super easy and the guest services rep was so nice! Had questions about the parking and i asked if i could get a room with a good view and the view was great! I believe her name was Abigail, i hope i am correct. 」
「Hotel staff are so friendly and supportive. They are really committed to have guests feel comfortable. Convenient to go to University of Rochester as well as near to College Town.」
「The service was excellent! We got a complimentary ride from the airport. Even though our flight was 30 minutes late, the shuttle driver waited for us at the airport. Then everyone was very welcoming offering free water bottles every day and also an apple when we were leaving early and didn’t have time for breakfast. Also, the food at the Erie Grill was excellent and included some healthy options.」
「The staff at this hotel was excellent. They were polite, helpful and friendly. The room was spacious and clean. We would definitely stay here again. 」
