2/10 (非常に不満)
Simona
グループ旅行
2026 年 1 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
A week before this, I stayed in a Red Roof Inn at Herkimer about 2 1/2 hours away and what a difference. In Herkimer they offered breakfast each morning, they had an ice machine that worked great, an operating laundromat and a small gym. The room I got was big and really nice, very clean and smelled good. Upon my arrival at the Henrietta location I asked about these amenities and they had none of these things except for an ice machine that didn’t work more than half of the time staying there. I had to change my room twice. The first room wreaked of cigarettes and dogs as the people next door were living there with their dogs and smoked cigarettes all throughout the night. When asking to change my room the desk attendant gave me a room that was even smaller than the room I reserved which was a deluxe room with a king bed. I had to go back and change my room again. The rooms are fairly clean. They don’t look like the pictures online. I picked this Red Roof Inn, because it was fairly priced and when looking at the pictures I thought what a good deal. But when you get a room here for the price you pay, once you get there you’ll understand why. My second room was on the second floor and they never cleared the top steps of snow. That’s an accident waiting to happen. I wouldn’t stay here again unless I have to.
Simona
2025 年 12 月に 8 泊滞在
