I stayed at this hotel on two consecutive weekends and had trouble on both trips. The first time I arrived at the hotel at 10:50pm. No one was at the front desk. I called the hotel and I could hear the phone ringing. Obviously no one answered it because no one was there. The front desk employee pulled up in her car around 11:10pm. I was told during my second check in that it was a shift change and the person who opens at 11 is usually a few minutes late. So the hotel was left unattended for the switch over. The second weekend a younger gentleman was working at the front desk and he had trouble checking me in. He said that it was showing I still needed to pay. I explained to him I booked through expedia and paid in full on the website. He had a little bit of trouble trying to figure it out so he called a manager who arrived a few minutes later to help the situation. Other than the struggle with checking in both times the hotel was perfect for what we needed. Newly renovated and clean.