Great place to stay, nice staff, clean, great location! Recommended!
Maria
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
sophie
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tout etait parfait!
sophie
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Morgan
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス
T
Morgan
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Rosaura
家族旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buen servicio. Muy buenas recomendaciones de restaurantes y tours. Amabilidad, Muy rica la comida y variedad. Volveré sin dudar!
Rosaura
2024 年 4 月に 2 泊滞在
6/10 (普通)
Shreya
家族旅行
2024 年 4 月 21 日
良かった点 : スタッフとサービス、施設のコンディションと設備
We booked the executive suite for our stay but noticed that the bathroom was still dirty when we checked in. Our housekeeper moved our shoes to a cabinet but no one including future housekeepers could find them. Upon check out we asked them to do a room check twice and both times were told our shoes were missing until we insisted on checking ourselves and found a hidden cabinet door and looked. Overall the service could be way better for the price we paid and the hotel looks very outdated which is why we will not be staying here again.
Shreya
2024 年 4 月に 3 泊滞在
2/10 (非常に不満)
Alyssa
カップルで旅行, 家族旅行, グループ旅行
2024 年 4 月 16 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
I had a terrible experience here. The staff was friendly until they weren’t. The first day or two was great. The room was clean despite being a bit outdated and the pool area was very nice. I enjoyed being close to the beach and near major sites. One evening, the tv fell off of the wall and onto the floor ON ITS OWN. When alerting the staff, they sent up a very rude manager that accused us of throwing it to the floor. My partner and I travel frequently and have NEVER experienced such rudeness and disrespect. The manager asked how it happened and I in turn was asking him how this could’ve happened since I didn’t mount the tv myself and didn’t even touch the tv once. All tv programs were in Portuguese, which I don’t speak. I had no reason to use or touch the tv. He then left and came back up with a cc machine demanding payment for the tv and refused to discuss the matter further until we had no choice but to pay $350. I was absolutely floored at the interaction and was VERY disappointed. I would NOT recommend and would NOT return to any hotel with the Windsor logo.