Ar condicionado estragado e quarto cheirando a cigarro
Paulo
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Mathew、Central
2024 年 4 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had to check out after only staying for one night of our reservation due to health concerns.
I am asthmatic and after discovering black mold growing on the wooden doorframe in the bathroom, I was left with no choice but to check out.
This was not the only issue as the sheets were also stained and the duvet appeared to not be cleaned for a very long time with unpleasant stains and came in direct contact with my skin as there was no duvet cover and the sheet was placed over top of the duvet which is very odd and is not at all hygenic when these bedding items do not seem to be washed!
Extremely poor customer service, no attempt by management to resolve the issues raised.
Mathew
2024 年 3 月に 5 泊滞在
4/10 (不満)
A
カップルで旅行
2024 年 3 月 26 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We had mold in the room and it smelt accordingly. Mattress was heavily stained with no mattress cover only sheets. No cups in the room. Breakfast wasn’t great. All in all we didn’t enjoy our stay at his hotel. That said we did get a late check out though.
A
2024 年 3 月に 2 泊滞在
8/10 (良い)
Eric
2024 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
excellent location and friendly staff. The stay was nice
Eric
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Harry
2024 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The people that work at this facility are exceptionally kind and wonderful and accommodating. I love going to this hotel. I’ve been on two occasions and I’ve been happy each and every time.
Harry
2024 年 3 月に 7 泊滞在
10/10 (非常に良い)
Kenia
2024 年 3 月 13 日
Kenia
2024 年 3 月に 1 泊滞在
8/10 (良い)
Aninder、Dubai
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall it’s a good experience.
Aninder
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
John
グループ旅行
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed my stay very much. The location is a very convenient, there is dining on site. And the staff was always available to help me. I would definitely return.
John
2024 年 2 月に 7 泊滞在
10/10 (非常に良い)
JAREK、Brechin
カップルで旅行
2024 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff, great location, within 5 minutes walk to the Copacabana beach, restaurants and shopping.