4/10 (不満)
Angelica
家族旅行
2025 年 11 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
First of all the location is great and it felt safe. The room was underwhelming but I settled because of the location and safety. The hotel staff gave me a hard time about extra towels. There was 3 people in my room we each needed towels. They finally gave us the necessary towels which were stained and rugged. So was the bedding. The room was runned down and we were bit by ticks and bed bugs. We showed the staff all they did was change the bedding to one bed! I ended up leaving early because we had bite marks everywhere. This hotel has the potential to be great. An unused courtyard, great and great location. Staff was not friendly at all especially the cleaning staff they were the rudest in particular an older lady that runs both housekeeping and the breakfast area. Breakfast was pretty bad, the coffee was good and so was the fruit. Otherwise they need an update on this as well.
Angelica
2025 年 11 月に 6 泊滞在
