6/10 (普通)
Erica
カップルで旅行
2025 年 12 月 22 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
The hotel is not in a bad place. It’s not to far from plenty of dining options. Check in was quick and easy. The gentleman checking us in was nice. The next morning I could not find any hotel staff. My room key was not working and I was looking for ice. I walked around, up and down the halls. It was like ghost town. I left my key on the front desk with a sticky note letting them know my key was not working. No one reached out to help me. I returned to the hotel around midnight, to find out my 2nd key was not working either. I walked to the front and a lady was there talking on her cell phone. I explained my key did not work and she didn’t say anything to me. She continued her conversation on the phone, took my key, did something on the computer and handed me back my key card. Still carrying on with her conversation. I’m in my room drinking water. I dropped the top of the bottle and it rolled under the bed. I kneel down to get it and was disgusted by all the dirt and trash that was under the bed. There was a whole plate under my bed. How crazy. Time to check out I expressed my concerns and was told the manager would give me a call and she was sorry about the experience I had. It hasn’t been 24 hours, but I have not received any calls as of yet.
Erica
2025 年 12 月に 2 泊滞在