I thought the check-in process was odd. We received an e-mail the day before with room number and codes. However, our traveling companions did not. In order to gain entrance to our rooms, we had to go through a restaurant. The woman at the restaurant was irritated show had to explain how to reach someone to get information for our traveling companions to enter their room. The whole situation left us with a feeling of "not being taken care of." I would not recommend Hotel Vera to anyone,
Marlene
2024 年 5 月に 2 泊滞在
8/10 (良い)
Meyrem
2024 年 3 月 16 日
気になった点 : スタッフとサービス
Meyrem
2024 年 3 月に 6 泊滞在
2/10 (非常に不満)
Freyr
2024 年 1 月 31 日
Freyr
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Anna Kamilla
家族旅行
2024 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good customer service. Large and clean rooms. 👌
Anna Kamilla
2024 年 1 月に 2 泊滞在
6/10 (普通)
Clare
2024 年 1 月 29 日
良かった点 : 清潔度、施設のコンディションと設備
Ok for comfort. Good for location.
The hotel is in the perfect location.
The videos sent prior to arrival perfectly explained how to find the hotel and use the keypad system.
It does feel a little odd walking through the restaurant to access rooms but I was well aware of this having read reviews.
The room itself was quite well equipped in terms of catering for yourself (although the bin is quite small if you are going to be self catering for more than a day).
The bed was extremely uncomfortable - to the point where I was in so much pain I was waking several times a night.
It is in fact two singles pushed together and my husband who has significant back issues had the much better side of the bed.
The reason I have given three stars is that we had one of the rooms on the ground floor which had only a velux to let in natural light. It did feel quite claustrophobic and that we were in some kind of underground bunker! It also made me a little nervous that we had no alternative method of escaping the room should there be a fire.
I should say that the hotel was one of the more reasonably priced for the location. Maybe if we had an upper floor I’d have enjoyed my stay a little more.
As a final note, a tiny bottle of milk would have been nice to make a coffee/ tea on arrival.
Clare
2024 年 1 月に 3 泊滞在
10/10 (非常に良い)
Laura
家族旅行
2024 年 1 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Stayed for 2 nights. Hotel was immaculate and had everything we needed. Was in a great location, short walk to everywhere we wanted to visit. Communication from hotel was great. No reception but they sent over all the info we needed to access our room.
Laura
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
BB
2024 年 1 月 23 日
BB
2024 年 1 月に 4 泊滞在
8/10 (良い)
Phillip
2024 年 1 月 20 日
Phillip
2024 年 1 月に 3 泊滞在
10/10 (非常に良い)
Alexa
カップルで旅行, 家族旅行
2024 年 1 月 4 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice and quiet, theres shops all around it and the rooms feel cozy and spacious
Alexa
2023 年 12 月に 1 泊滞在
2/10 (非常に不満)
JUNIO、centreville
家族旅行
2023 年 12 月 11 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s the only hotel that I’ve ever seen that doesn’t have a front desk. The check in process needlessly difficult. They do not hold suitcases so if you get there early you have to haul them around. The pads to put a PIN number in to enter do not work well, we are once stood out there for 15 minutes putting in the pin given to us and it said it was incorrect and then randomly worked. The woman who responded when we pressed the intercom couldn’t have cared less and was quite rude. There was only one thin towel per person.