Nous avons aimé l'emplacement et la facilité de s'y déplacer.
Sylvain
2023 年 7 月に 2 泊滞在
10/10 (非常に良い)
Zion
2023 年 6 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The restaurant service and food. The diamond suite lounge and rooms. The property was lovely
Zion
6/10 (普通)
Paul
カップルで旅行
2023 年 3 月 6 日
Unfortunately I don’t think it represents the price they’re charging having stayed in equally nice rooms and not paid as much.
Shouldn’t be the price it is.
Paul
2023 年 3 月に 3 泊滞在
6/10 (普通)
Alfredo
家族旅行
2022 年 6 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Great place but find it un gratifying to come back to the room and never find any fruit basket or tasty delicacies. It’s supposed to be a 5 star hotel and first I visit that does not provide amenities for welcoming
Alfredo
2022 年 6 月に 4 泊滞在
4/10 (不満)
Saurabh、HUNTSVILLE
家族旅行
2022 年 6 月 6 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
This property was billed as a 5-star property. In my opinion just having a great room with great lights and music options does not make you a 5-star property. At the time of check-in we found that there was no bath mate on the floor in bathroom, built-in safe was locked and not working. Room temperature could not be controlled from the room! There were no free water bottles as mentioned in their information so when asked for it, we were told to drink tap water! We have stayed at so many 5-star properties all around the world but this property should never been categorized as 5-star property.
Saurabh
2022 年 5 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2020 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property had all the facilites I needed. The morning brekfat buffet had a good selection as did the resturant.
宿泊されたお客様
2020 年 3 月に 4 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 11 月 24 日
良かった点 : 清潔度、施設のコンディションと設備
5 star that is really a 3 star
This is reportedly the only 5 star in Iceland. I am not sure why. This would be a 3 star in USA. The hotel is under construction and we could not even enter the front entrance. The room was very technologically advanced but we could not even figure out how to work half of the equipment. The thermostat in our room was broken and apparently set to 80 degrees so we had to leave the door/window open in ICELAND in the winter! We were encouraged to order the free breakfast to our room and then given a room service fee so not exactly what was expected. The restaurant was good but not the best food we had in Iceland. So needless to say lots of room for improvement