「Check in was quick and smooth as usual. Always enjoy seeing all the staff, no matter who is here, it’s always pleasant to see a familiar and friendly face. My dog now recognizes when we come here and even knows her way around. She had a huge smile on her face when we got to the room. I reserved just a standard King bed room and was upgraded to a suite. She is small, but has more room to play with her ball. I always feel very safe and comfortable here. The staff is always more than accommodating!...
「Nice hotel to stay.
The shuttle bus takes you to the Reston town and the bus driver gave as guide which really helped us.
Thank you for a wonderful stay.」
「The staff could not have been more helpful and friendly. Huge shout-out to Michelle (front desk) who was amazing. The rooms were fantastic and the grounds were stunning. What a wonderful place to stay.」
「The property was undeniably beautiful and spacious, but the pre-arrival process was a disaster. I booked a Global Luxury Suites hotel via hotels.com, only to find it was actually the Skymark building, owned by Churchill. I opted to pay upon arrival, yet my card was charged in full 7-10 days before my stay without any explanation.
Attempts to resolve this with hotels.com failed; they couldn't contact the company. A search for "Global Luxury Suites, Reston VA" revealed it didn't exist. I received...
「Although there was a problem that somehow the reservation information had been lost, it was not the hotel's fault and they were very gentlemanly about it. The hospitality was excellent, including the hotel facilities.」
「Excellent service. All the employees have been overly helpful, very nice, and welcoming. I travel a lot and the staff was all A+. Bravo! Close dining options that was walkable. Great room that was very comfortable. Very happy!」
