4/10 (不満)
Shanell
家族旅行
2024 年 3 月 25 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The inside was decorated nicely and it was quiet however the outside was very run down and there was dog pee smell and multipal stains at front door entrance. No extra toilet paper rolls(just the one with less than 1/4 left on the roll for 3 people for 3 days or paper towels for the kitchen so we had to go buy our own. Multipal holes in the walls all over, breaker panel in hallway was hanging off and taped with blue painters tape. The twin beds were hard as rocks to sleep on. Both windows in each bedroom were bent and falling off so we couldnt open them to let the air in without bugs flying in. The main bedroom curtains were complyely see through so no privacy at all. The air conditioner was a very small unit in the corner of the dining room/kitchen near the floor so airflow was very poor and it was very warm in the bedrooms so without being able to open the windows it got very warm.
Comunication was horrible. I booked on Expedia but received an email stating to create an account with Virbo which I did with code provided. It stated I had no reservations. I spoke with Virbo and they stated I would get all response my Expedia booking however I never did, the host went through Virbo only. The only way I received messages was through reading them on an email to which I couldnt reply to the host at all. The pictures look nice but it was in pretty poor condition. Also there were multipal hairs on the sheet in one of the twin beds which was pretty gross.
Shanell
2024 年 3 月に 2 泊滞在