Renner Park

The location was the best part of the stay (apart from the breakfast); right in the heart of Old Town and walking distance to everything. Our Uber had to drop us off a very short distance away necessitating us to lug our luggage for 40 secs or so. Not a big deal! Removed 1 star because of a check-in snafu. The room given had 2 single beds (for a couple) because the hotel was fully booked and despite we making the reservations 3 months in advance. The room felt like a converted attic with the beds perpendicular to each other. There wasn't enough space to join them or bring them together. The shower was whole another issue with the showerhead so low that anyone above 5ft7in wouldn't be able to use it properly. We stayed for 2 nights but kept feeling the hotel stiffed us on the room with no compensation / the day manager not even bothering to come and talk to us. The breakfast spread was good and sitting in the room facing the Astronomical Clock Tower was a treat in itself. Would have rated this 7/5 given the history of the building, amenities, location if not for the room issue. Expedia Support was on point and worked with me quickly but they also couldn't do anything.

beautiful rooms, service and food.

My holiday started bad, my flight had 15 hours delay and I got there by 3am. Hotel system was down so receptionist asked me to wait, I didint get any drink offered which I had to wait 20 Mins for their system back to normal and I didint get a warm greetings at all which put me off. Room was amazing, looking over street and had amazing bathroom and just very comfortable and get what you need. Thankfully aircon was super easy to use and my room was very warm. Breakfast was good, enough choices to be full. Staff members were very helpful and running around for you. Cleaners did great job and they were quick to make your room. Hotel in central Prague which made everything very smooth and easy to travel. I’ve asked for gym which I’ve been told that I could use local one but it end up with given you vouchers rather than just given you free entrance while you staying there. Hotel was good but missing some good bath and steam and saunas, maybe a small spa would be great specially for winter travellers. They allowed me to have late check up which made my stay even better coz my flight was late and I didint want to leave the room at 12 so I did stay until 2 pm which I really appreciate it. I’d definitely stay again.