Find hotels near Rehab Mall 1, Cairo from ￥4,794

"Unfortunately, my experience with this property (Host Prime Paradise Villa at Rehab City) and its management (Host Prime) was very disappointing. My check-in date was December 27. On December 25, the management contacted me via WhatsApp offering a “better deal” if I canceled my Expedia reservation and booked directly with them. I declined and asked for standard check-in instructions. I was told they would be provided 24 hours before check-in. On December 26—less than 24 hours before arrival—I was informed that there would be a city water cutoff affecting part of my stay and that I needed to cancel my reservation. I asked the host to initiate the cancellation, as this issue was on their side. They assured me I could cancel and receive a full refund. To date, despite multiple calls to Expedia, I have not received my refund because Host Prime has not responded to Expedia’s repeated attempts to contact them via phone and email. The purpose of this review is to: • Raise concern about last-minute cancellations initiated by hosts • Highlight the risk travelers face when management companies do not respond after a cancellation • Encourage better vetting of third-party management companies on booking platforms I’m sharing this so other travelers can make informed decisions and avoid similar situations. I also sincerely hope that property owners are not aware of how their listings is being managed, as this behavior ultimately harms both guests and owners."

"It was overall good. The room was clean and comfortable with everything I needed. I locked myself out of my room when they were closed and someone came from home quickly to help me get in. Great hospitality."

"very spacious apartment"

"Great service "

"My experience at this hotel was terrible. The bed sheets were dirty and smelled awful. There were roaches in the hotel. The staff ignored all my messages. I booked 6 days but checked out after 2 because I couldn’t sleep properly in those conditions. When I left, the staff didn’t care and didn’t even apologize. This was completely unacceptable."

"Ali did an amazing job with my parents "