2/10 (非常に不満)
Jill
グループ旅行
2025 年 8 月 28 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We stayed 2 nights in a room that had clearly not been finished with "renovation". The shower was very dirty and had both long and short black hair inside the tub, on the edges, and shower curtain. Even the shower curtain was dirty. When I went to find someone to tell about it no one could be found. I had asked for this particular room because it was directly in front of the handicap space so it was more convenient for me to access the room. So I cleaned the shower myself. When I started the faucet and pulled up on the lever to get spray the faucet fell out of the tub wall and there was hard spackle, or whatever, inside the drain. No air conditioning either. Fan only worked 1 of 2 nights. Too close to the highway so all traffic is clearly heard. Anytime we looked for someone, even to check out, no one could be found. Also, they overcharged by 1 day, said they would fix it, but had to report to card services. Nope. Would not stay there again. Oh, and there was no soap in the dispensers.
Jill
2025 年 8 月に 1 泊滞在
