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Hotel Ruinas del Real

2.5 star property
Travelers find a peaceful escape at this charming hotel with its picturesque garden, while staying connected with WiFi throughout their city adventure

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Hotel Ruinas del Real sits in the city center, offering guests a tranquil retreat with its peaceful garden and scenic terrace. Visitors can use WiFi from their rooms and rely on the 24-hour front desk when planning explorations to nearby Palenque de Gallos.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
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About this property

Hotel Ruinas del Real

  • Hotel near Palenque de Gallos
  • Located close to Galeria Vega m57 and Plaza Principal, Hotel Ruinas del Real provides a terrace and a garden. Guests can connect to free in-room WiFi.
  • Other perks include:
  • A 24-hour front desk, a reception hall, and smoke-free premises
  • Room features
  • All guestrooms at Hotel Ruinas del Real have amenities such as free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Daily housekeeping and desks

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The price is ￥14,395
￥17,274 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500.0

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Hotel Ruinas del Real pet-friendly?

Yes, this hotel allows pets (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Ruinas del Real?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Hotel Ruinas del Real?

Check-out is at noon.

Where is Hotel Ruinas del Real located?

Situated in Real de Catorce, this hotel is steps from Palenque de Gallos, Galeria Vega m57, and Plaza Principal. Centro Cultural de Real de Catorce and Purisima Concepcion Temple are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 16 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

Reviews

Verified

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean and charming

Beautiful place...love the terrace
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice place, close to the downtown, there's no hot water.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo es hotel, no tiene restaurante pero el personal pone a tu disposición información de restaurantes, descuentos, recomendaciones. Hasta pusieron cafecito extra. Muy amables! Si regresaría.
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altamente recomendable

Excelente hotel, quedamos encantados con nuestra visita, lo súper recomiendo
La terraza, vista preciosa
Check in de Julia Roberts
De la película “la mexicana”
Esta es la entrada hacia las habitaciones
Stayed 1 night in Jul 2020
Verified

8/10 Good

ernesto

Liked: Cleanliness, staff & service, room comfort
Buen lugar
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y pintoresco, adecuado al pueblo. Personal muy atento, habitaciones amplias y cómodas.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Jimb

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First, when I booked the hotel I was not told that the payment wasn't handled by expedia. When I got there I was informed of this and they did not take credit cards. I had to scrape up what pesos I jad to get in. Secondly, there was no mention of how far off the beaten path this is. Once you leave the main road, you have 20km of cobblestone road. That said, the room is charming. It has a brand new bathroom. There is a beautiful courtyard just outside the room overlooking this beautiful old city. A couple of negatives; thete is ony one electrical outletand there is no potable water in the room All in all, jf you like quaint but charming this is a good hotel.
Stayed 1 night in Dec 2019
Verified

8/10 Good

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable considero que al hotel le hace falta cuidado pero es una buena opción para estancia a buen precio Y muy bien ubicado
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones, pero lo único es que si pides factura los precios son mas iva
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo el hotel esta muy bien y la personas muy amables solo podrían tener un mejor desayuno
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
la ubicación excelente, el espacio muy bonito. Sólo le faltaría servicio de restaurant.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Jorge Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel for Real del Catorce

Very good service. Nice view, very clean.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Era lo que esperaba, no me decepciono, el baño muy limpio, excelenre vista al pueblo
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el hotel , y las instalaciones impecables , su azotea tiene una vista muy bonita
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Selene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tuvimos agua caliente para bañarnos .las toallas estaban rotas y la habitación no estaba limpia.
Verified

10/10 Excellent

JUAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si quieres pasar unos días tranquilos este es el mejor lugar.
Verified

6/10 Okay

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena atención

buena atención, raro que no se pueda cerrar la puerta por dentro
Stayed 1 night in Mar 2018
Verified

4/10 Poor

Linda

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Would not stay there again.

Upon arrival, large puddle around toilet and bathroom floor due to leak from toilet. When I alerted staff they gave me a long story as to why (water from the mountain). Staff uncooperative, gave excuses for the leak. (Just say yes, let us check that for you). When my son asked for an iron, they said they did not have one (The next evening, I asked for an iron and I was provided one). Extra bed linens stunk and were literally dirty (after alerting staff We got clean linens). The area around and above the sofa were dirty upon arrival (after alerting staff they reluctantly cleaned it) Very poor cleanliness . If you don’t care about cleanliness the property itself is pretty and has a nice view of the city.
Stayed 3 nights in Mar 2018
Verified

8/10 Good

Antonio

Liked: Staff & service
Hotel con buena ubicacion y buena relacion en cuanto costo y calidad del servicio.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Es un gran lugar para hospedarse, con todo el concepto de la época y en cuanto a servicio es excelente el personal muy amable y ayudan al turista a llevarse la mejor experiencia.
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

Cesar H.

Liked: Cleanliness

Hotel agradable. Muy cerca de la plaza.

La ropa de cama deja mucho que desear. Podrían mejorar. No tiene servicio de alimentos. Por todo lo demás, bien en general.
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hotel limpio y cómodo.

La base de la cama estaba chueca, costó trabajo acomodarse... ¡por suerte iba solo! Me habría gustado que hubiera wifi en la habitación y no únicamente en el lobby, pero fuera de eso, excelente opción.
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel bonito pero con muchas escaleras.

El hotel tiene buena ubicación pero no tiene estacionamiento y cuenta con escaleras así que prepárense! Pasamos una noche a gusto en este hotel Gracias!
Verified

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities

Magical Pueblo depends on definition.

Real de Catorce is very high and cold. The streets are amazingly steep and roughly cobbled. Not easy to negotiate. Would not reccomend it for older ipeople, and not at all for mobility impaired. The Hotel lobby was remarkably cold, and left the doors open. The promised assistance to the bus at other end of town, early in the morning did not show. A difficult visit.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

Falta limpieza

Les falta mantenimiento