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マンゴスチン アーユルヴェーダ & ウェルネス リゾートの口コミ

4 out of 5
マンゴスチン アーユルヴェーダ & ウェルネス リゾート
99/4 Moo 7, Soi Mangosteen, Rawai, Phuket

口コミ

8.6

非常に良い

評価 10 - 23 件の口コミ中 10 件が非常に良い" "
評価 8 - 23 件の口コミ中 10 件が良い" "
評価 6 - 23 件の口コミ中 1 件が普通" "
評価 4 - 23 件の口コミ中 2 件が不満" "
評価 2 - 23 件の口コミ中 0 件が非常に不満" "

9.0/10

清潔度

8.6/10

スタッフとサービス

9.0/10

設備とサービス

8.2/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
お勧めできません
Gala Dinnerは値段がべらぼうで内容も最悪（過去にこのような経験はなかった） ビーチからも遠くて不便（近くにコンビニ等もなし）。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 8 泊滞在

10/10 (非常に良い)

alessandro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
if you are looking for a true place for a health retreat you can only enjoy and appreciate this resort.
2023 年 12 月に 8 泊滞在

8/10 (良い)

Megan

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Great Place, Customer Service Could Use Some Work
We stayed here for a few nights over Christmas in 2023 and loved the location, the gorgeous space including the view from our room, and the amenities like yoga and the pool. We did struggle on a few occasions with customer service. For example, during our Christmas Eve dinner, we asked for some water which the waiters were pouring for other customers and were told it was for the Ayerveda retreat members only and we could buy some bottled water (which was ridiculously expensive). Later, there was tea on the buffet where our dessert was laid out and I was told the same thing - only for some guests. These were both SUCH small and inexpensive things that cost the hotel nearly nothing to give us as guests (literally water and tea) but made us feel like we weren't "real" guests because we didn't sign up for their full package. Otherwise, it was mostly pleasant - the rooms are stunning and the pools are expansive. Yoga was nice although you must get there early for a good spot. The sweet resort kitty was a highlight for us too. We'd probably stay somewhere else if we came back because we didn't feel very welcomed here but it is a nice place to stay. Skip the holiday meals though - they were way overpriced and not very good on top of the poor customer service.
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Dan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best relaxing way to finish up our trip before the long flight back home. My concern with booking a night in the Rawai area to check it out. was that it would be too dirty of any area and have limited things to do. However, the Mangosteen, was just far enough at about a 10 minute walk from the busy street area to be a pleasant oasis of peace, and yet walkable to everything we wanted such as interesting restaurants and street shopping and things to do. The rawaii area is similar to the canguu area in Bali which is what my research found beforehand and I can verify was true. A lot of character with healthy restaurants and where many of the Americans and Europeans go to live. We walked to the nearby restaurant Red Duck for the best Thai food we had on our trip there and took the free shuttle bus to the Nai harn beach nearby for an additional half-day of swimming and shopping. We also took a 25 minute taxi ride to the Sunday walking market in old Phuket town and a five minute taxi ride to Rawai Beach for shopping and massages, as well as a 10 minute taxi ride to Rawai seafood market, where are you get to pick live seafood for them to cook at the restaurant across the street. The resort staff and food were amazingly nice and friendly and professional and always around whenever we needed them. There was absolutely no pressure to tip but whenever we did they gave a reaction of sincere appreciation which was nice, so don’t forget to tip a little something to their staff baggage

10/10 (非常に良い)

Iman、frankfurt

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Gut geführtes Hotel. Tolles Service. Sehr professionelle Yoga Lehrer-(innen) Ayurveda Arzt ist sehr nett und erfahren.
2019 年 10 月に 14 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Das Hotel ist definitv eine Empfehlung. Man sollte sich allerdings unbedingt vorab mit dem Hotel-Team und den vielschichtigen Angeboten auseinandersetzen, bevor man bucht. Wenn man die Wellnesspakete nutzen möchte umso wichtiger vorab. Vor Ort sind die Preise sonst nicht wirklich empfehlenswert und es wird ein anstrengender und mäßig guter Start in den Urlaub. Ansonsten sind alle Angestellten als auch Besitzer sehr freundlich und Hilfsbereit. Nur die Teams der Rezeptionen sind insgesamt nicht immer eine große Hilfe. Man muss vorab sehr genau wissen und bestimmt sagen was man möchte/braucht, dann funktioniert alles prima.
2019 年 1 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We liked this hotel very much. It differentiates itself from the ordinary tourist hotel which just tries to satisfy the current trends. The rooms with the high ceilings gave us a feeling of a much bigger space. The pool is free of chlorine chemicals an little salty. Even after an hour of swimming the eyes don’t became red. The breakfast was prepaired partly to order. The displayed dishes are prepared in smaller portions and often replaced. Obviously this minimizes the waste of food. Only point of critics: The day to day variations should be according to the many dishes and fruits Thailand provides its guests. In seven days we had almost every day the same choices. There’s room for improvements. Overall this resort hotel is a place to come back.
2018 年 12 月に 7 泊滞在
The Mangosteen Teamからの返信 (投稿日 : 2019 年 1 月 1 日)
Thank you very much. See you next time.

10/10 (非常に良い)

Fung Kuen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relax stay in Rawai Area
The bungalow looks the same as the pictures in web. Setting of the room is comfortable for two persons. The shower is located at outdoor environment and safety. Our room rates included the breakfast. We loved to complete the breakfast as the start of a day. The swimming pool is not large but relax. Since we rented our car, we could reach beaches and points of interest easily.
2018 年 12 月に 3 泊滞在
The Mangosteen Teamからの返信 (投稿日 : 2019 年 1 月 1 日)
Thank you very much. Hope we will meet again.

8/10 (良い)

Rene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super hôtel, bon restaurant mais cher
2018 年 2 月に 6 泊滞在
Palmaryからの返信 (投稿日 : 2018 年 2 月 26 日)
Thank you very much.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quiet, clean, great food
Quiet resort, great rooms, a short walk to town; 10 minute shuttle to beautiful Nai Harn beach. Fantastic complimentary breakfast.
2018 年 2 月に 5 泊滞在
Palmaryからの返信 (投稿日 : 2018 年 2 月 26 日)
Thank you very much.

8/10 (良い)

Vilhelm

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice resort - Very nice rooms - Great view - Nice hammock. The WI-FI connection is very bad, great possibility for improvement - Unfortunately I could not work at the resort. Had to go to small restaurant near by. Very bad road up to the entrance of the resort.

6/10 (普通)

Andy、london

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good resort, but expensive
When we arrived late at night the hotel said they had no record of our booking... There was one villa left so we had this and then next day they had found our records. Not a great start! The villa was nice and big (118) but the air condition was awful and they were doing work in the garden around us so we managed to be moved to another villa which was better. We had meals included as part of our package and the food is really nice although at times it did take a very long time to come. The buffets week nice. Drinks at the restaurant are really expensive, western prices. The resort is really lovely, with a great pool area and lots of sun beds.

4/10 (不満)

Natasha、London, UK

気になった点 : 清潔度、施設のコンディションと設備
Ok-ish
The staff at the restaurant and the staff in the morning were really nice but the night staff not so good. The hotel is not on the beach - the beach is 10 minutes with the shuttle bus and the bus runs only in the morning. The hotel is dead after 11pm. The jacuzzi smelled when in action. We took the slippers as we were leaving so as to remember the place. They called us from the taxi as we were leaving to ask us to pay for the slippers...

8/10 (良い)

Jasmine、New Zealand

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely resort with a view
We stayed at the Mangosteen Resort for two weeks of bliss. The room was large with air con and a super room service daily. Ice brought to us each evening made the sunset hour relaxing on our deck with drinks, all round attention to detail and comfort was superb. We did encounter a plumbing problem midway in our stay but this was rectified very quickly with polite and helpful staff making the unforeseeable easy to deal with. Our view from our room was fabulous, pool amazing, friendly day staff with beautiful clean rooms.

10/10 (非常に良い)

Annabel、Sydney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful relaxing hotel far from the bustle
Absolutely stunning hotel to stay at, beautiful staff, beautiful atmosphere and stunning place. Gardens, pool, restaurant etc are first class. Rooms are large and roomy with all thoughts catered to. Very clean and professional. This hotel is for people who want to relax and are not necessarily into night clubs and bars, etc. Though it is not far to anything in Phuket this hotel is removed from the hustle and bustle so it is a short ride to anything. The road in is atrocious but the hotel is worth it. Absolutely loved my stay here :-)

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel très agréable, loin de la fureur de Phuket
Hotel très agréable, avec sa piscine et son bar. Le restaurant est très bon. Les chambres sont propres et confortables. Ne pas hésitez à louer un scooter pour faire le tour de la pointe sud de l'ile. Si vous cherchez un endroit calme et reposant, c'est l'endroit parfait.

8/10 (良い)

Maud、Alpes

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
calme et verdoyant
a l’écart de la fureur de Phuket, cet endroit est reposant, la piscine très originale. Le personnel y est disponible et charmant. Idéal pour 2 ou 3 jours en début ou fin de séjour en Thaïlande.

10/10 (非常に良い)

Penny

良かった点 : 清潔度、スタッフとサービス
Fabulous hotel, although may be
Fabulous hotel, although may be difficult for guests with disabilities to get around the hotel as there are quite a few steps from the main entrance into the hotel and getting to the rooms. Views are lovely and staff are friendly. Large rooms.

10/10 (非常に良い)

Elaine

良かった点 : 清潔度、スタッフとサービス
This hotel is an oasis! If you
This hotel is an oasis! If you want peace and quiet then this is the place for you. If, however you want nightlife and lots to do then give it a miss. We were exhausted and needed to rest and the Mangosteen fitted the bill perfectly. The staff were fabulous, the pool area was quiet, no worry about getting a sunbed - just perfect. The food was excellent (about uk prices) the spa excellent but a little pricey. All in all a great two weeks of perfect rest>