Travelers find a luxurious oceanside escape at Sinae Phuket, where spa aromatherapy treatments rejuvenate and the beachside bistro offers spectacular sunset views
Sinae Phuket, centrally located, offers a luxury retreat with an on-site spa and daily manager's reception. Relax by the pool, enjoy beachfront meals at SAI Bistro (breakfast and dinner), and take advantage of kayaking opportunities and in-room WiFi.
Located in Ratsada, SINAE Phuket Luxury Hotel is in the city center. Phuket Weekend Market and Central Phuket are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Traveling with kids? Consider Patong Go-Kart Speedway and Phuket Offroad Fun Park, or check out an event or a game at Phuket Wake Park. Visit our Ratsada travel guide
Patong Go-Kart Speedway and Phuket Offroad Fun Park
11 min drive - 8.1 km
Kata Beach
28 min drive - 24.1 km
Karon Beach
30 min drive - 25.3 km
Getting around
Phuket Intl. Airport (HKT)
58 min drive
Restaurants
Starbucks (สตาร์บัคส์)
12 min walk
SeaLay Seafood
4 min drive
Seasonal Tastes
8 min walk
MIX Lounge
7 min walk
Prego By The Beach
7 min walk
About this property
SINAE Phuket Luxury Hotel
Luxury family-friendly hotel near Phuket Weekend Market
Take advantage of a free daily manager's reception, a coffee shop/cafe, and a library at SINAE Phuket Luxury Hotel. Treat yourself to a body scrub, a massage, or aromatherapy at the onsite spa. The on-site restaurant, SAI Bistro, offers breakfast, lunch, dinner, light fare, and a beachfront location. Enjoy the gym, as well as activities like kayaking. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
A seasonal outdoor pool along with sun loungers
Free self parking
Limo/town car service, buffet breakfast (surcharge), and supervised childcare (surcharge)
Concierge services, luggage storage, and 1 meeting room
Room features
All 64 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 2,120 for adults and THB 1,060 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Restaurants on site
Hill Tops Sinae
SAI Bar & Grilled
SAI Bistro
Things to do
Books
Children's club
Full-service spa
Gym
Kayaking
Library
Outdoor pool
Family friendly
Children's club (surcharge)
In-room babysitting (surcharge)
Mini-fridge
Outdoor pool
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
Meeting room
Outdoors
Beach towels
Pool loungers
Full-service spa
2 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Hot tub
Spa open daily
Thai massages
Accessibility
No elevator
More
2 floors
64 buildings
Built in 2011
Eco-friendly cleaning products used
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Pillow menu
Premium bedding
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
50-inch flat-screen TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Meal delivery service
Mini-fridge
Restaurant dining guides
More
Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Free local calls
Free long-distance calls
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: THB 1000 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately THB 2120 for adults and THB 1060 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Sinae Phuket Hotel
Sinae Phuket Ratsada
Sinae Phuket Luxury Hotel
Sinae Phuket Hotel Ratsada
Sinae Phuket SHA Extra Plus
Frequently asked questions
Does SINAE Phuket Luxury Hotel have a pool?
Yes, this property has an outdoor pool.
Is SINAE Phuket Luxury Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at SINAE Phuket Luxury Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at SINAE Phuket Luxury Hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is SINAE Phuket Luxury Hotel located?
This family-friendly hotel is located in the city center, within 3 mi (5 km) of Koh Sirey Temple and Ratsada Pier. Patong Go-Kart Speedway and Phuket Offroad Fun Park and Phuket Monkey School are also within 6 mi (10 km).
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Reviews
SINAE Phuket Luxury Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Such a beautiful hotel. The staff is just as good at this hotel they will help you with anything. Great views and the private pool suite are the best. Thanks for a wonderful stay!!
The hotel and staff were simply amazing, facilities wonderful, room was beautiful with private pool just incredible. Food delicious but overall it was the team that made the difference, just so kind and caring
Clean room staff was very nice breakfast everyday was good room service was good Starbucks on site 2 restaurants with great views they have a app that is very convenient you need your luggage picked up and they are there you need to go to the restaurant they will pick you up they welcome you in with a welcome drink
Beautiful mountainside property with a great staff and one of the best views on the island. Old town, high is a fantastic colonial era town, is just five minutes away via taxi. Old town has most of the good restaurants on the island.
Everything was amazing, the stuff are so kind and made us fill at home. The room is beautiful and clean, the private pool is amazing. We would love to come back ❤️
Shizaf
Stayed 3 nights in Jan 2025
6/10 Okay
Aaron
Jan 28, 2026
The staff were consistently kind and professional. The room they put me in had electrical issues where the breaker would regularly flip, causing all of the light in my room to go out and then would reset ~5 minutes later. This would abruptly turn all of the lights on at inconvenient times, like when I was trying to sleep. I notified the front desk and they had it fixed inside of an afternoon. One thing that put me off was finding hundreds of ants in portions of the buffet food at breakfast time, though this only happened once in the time I was there. Bedding seemed uncomfortable.
This was such a great stay. The property is gorgeous. The views from the high top are amazing. The staff is so friendly and make you feel so welcomed. I have zero complaints. I loved it!
We stayed 2 different rooms while our 3 days stay, and both rooms are very beautiful. You can order everything (buggy, food, etc) through the app. Staffs are very friendly.
We love this property. All the staff are wonderful. Our pool villa was gorgeous. We did cycling and kayaking. £5 to get to Old Phuket Town. Quiet and peaceful. Perfect!
Near to Simba Sea Trips for visits to Maya Bay, James Bond Island and snorkelling! We will return.
Catherine Mary
Stayed 9 nights in Feb 2025
10/10 Excellent
Laura
Nov 9, 2025
Liked: Cleanliness, staff & service, amenities
Beautiful room, spa, dining areas. Totally worth the splurge.
Pros:
Comfortable room
Large shower, good water pressure and heat
Clean
Great breakfast
Very friendly and helpful staff
Loy Krathong celebration was wonderful!
Useful app for communicating with staff, ordering buggy service, etc.
Cons:
Thai food at Hilltop was not good.
You’ll have to take a cab to see much of anything outside the resort.
If you have accessibility needs, this might not be the hotel for you. It’s built into a slope, and although there are buggies, they don’t go to your door necessarily and don’t run in the rain.
We had a rat in our ceiling, but they did find it and clean up quickly. They offered to move us and gave us a fruit bowl as apology.
The beach is across the road, and its a total dumpster, the staff is absolutely terrible, unfriendly, rude and simply terrible specially the manager. The pool villa is too cold, imposible to use, the hotel has no spaces to stay at, and moving around is simply imposible. For the price you can easily stay in a real 5 star hotel. When we tried to cancel the manager tried to force us to sign a document. Avoid this place for the prices there’s much better options don’t waste your money in this scam.
It is a beautiful complex, a great place to escape the hustle and bustle of Phuket.
Has incredible views of the bay. Loved our room and the view was amazing..!
We dinned at both the “hill top” and the restaurant and couldn’t fault either.
Room was cleaned every day and mini bar and snacks replenished daily.
Hotel staff are very friendly and are happy to help with any type of service requested.
Although it is far from most of the tourist attractions, there is a tour service at the hotel.
I would return a thousand times.
We wished we had of stayed longer.
Casey Harris and Gurpreet
Stayed 6 nights in Feb 2024
6/10 Okay
Dania
Feb 15, 2026
Staff were exceptional and very accommodating. Hotel is in a quiet area of the island requiring drive to nearby attractions. We booked the entry level room and it was very
Sinae Phuket is an experience that everyone should have once in a life time, or every year if possible. Right from welcome to the check-out, staff is consistently courteous, friendly and offer a helping hand wherever possible. Food is amazing, especially Masaman Curry, and the Spa is a dream come true. The views are stunning and it’s only a 20 minutes drive to Old Town. We highly recommend this place.