Fabulous stay, amazing customer service. Beautiful resort. Food was great quality and spa treatments were epic :-) all in all a perfect holiday.
Fleur
2024 年 2 月に 5 泊滞在
8/10 (良い)
Karthik
家族旅行
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall an amazing hotel but for very hot rooms
It would have been a perfect 5 out of 5 had it not been for the very hot rooms in the night. It was upwards of 25 degrees making it very uncomfortable to sleep. The overall amazing experience at the hotel with friendly staff, great amenities etc was spoilt by this one issue which despite multiple complaints was not resolved to satisfaction.
Karthik
2024 年 2 月に 4 泊滞在
10/10 (非常に良い)
Nagi
2024 年 2 月 14 日
Nagi
2024 年 2 月に 5 泊滞在
10/10 (非常に良い)
Ersan Özhan
家族旅行
2024 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ozhan Ozturk
Otel ve çalışanları gerçekten çok iyi, konforlu büyük odaları var, pistlerin dibinde kullanışlı, lüks sayılabilir bir otel. Biz 5 aile gelmiştik ve herkes çok memnun. Suitlerdeki açılabilir yatakların geliştirilmesi lazım. Çok rahatsız bu yataklar maalesef. Kayak dolaplarının yeri de malesef çok kullanışsız. Son olarak da otelin önündeki açık havadaki oturulabilir kısımlar, tasarıma kurban gitmiş, çok güzel bir alan hep boş ve kullanılamıyor. Bütün bunlara rağmen Kopaonike yine gelsek yine bu otelde kalırız.
Ersan Özhan
2024 年 1 月に 5 泊滞在
10/10 (非常に良い)
Tanja
家族旅行
2024 年 1 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tanja
2023 年 12 月に 3 泊滞在
10/10 (非常に良い)
Zoran
家族旅行
2024 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We will be back
Every member of the services team: waiters, cleaning ladies, room service, receptionists, doormen... was extremely kind and wiling to go an extra mile to make our stay a memorable experience. Few nuisances: we could not watch pay-per-view movies because application on TV could not start and issue was not fixed while we were there, for more than four days. Parking in hotel garage is pricey 25 euros per night
Zoran
2023 年 12 月に 7 泊滞在
10/10 (非常に良い)
Natasa
2023 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Natasa
2023 年 12 月に 6 泊滞在
10/10 (非常に良い)
yannick
小さなお子様連れの家族旅行
2023 年 9 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is impressive, but most of all, i would like to highlight the kindness of the staff. i interacted a few times with the dining room staff and the reception and their level of service was impressing.
especially Aleksandar (restaurant manager) and Ilya from the reception.
yannick
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
Darko
家族旅行
2023 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel. Staff was great
Darko
2023 年 8 月に 1 泊滞在
8/10 (良い)
Gijs
カップルで旅行
2023 年 8 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Almost everything was great. Only the breakfast was to busy. Not enough tables available. Had to sit with other people on a table. And this was happening to more people who came in.