Luxe King 3BR Suite Mins to Downtown Durham!

Summary:
Stay in style in the booming city, famously dubbed "the Startup Capital of the South—Durham! This classy 1182-square-foot (~109-square-meters) 3-bedroom & 2-bathroom apartment features 2 King Bed & 2 Plush Full Beds for your comfort, Lightning Fast Wifi, a Separate Workstation, a Fully Equipped Kitchen, and other Luxury Amenities—specially designed for your longer length stays! Step out to a lively neighborhood, in the heart of Durham Central Park—steps from restaurants, cafés, bars, and shops!

The Space:
🛡 DAMAGE WAIVER / SECURITY DEPOSIT
A $500 refundable security deposit or $21/night nonrefundable damage waiver (capped at $195 per stay). This waiver was previously $29/night, but we’ve temporarily reduced it as part of a limited-time promotion.

🐶 PET FEES
✔ We welcome up to 2 pets, each under 35 lbs. Any pets over the weight limit or more than 2 pets must be approved by management prior to booking
✔ $49 per pet for 1–6 nights is charged through the booking platform
✔ Additional fees apply for longer stays and are collected separately:
- 7–13 nights: +$25 (1 pet), +$49 (2 pets)
- 14–27 nights: +$49 (1 pet), +$95 (2 pets)
- 28+ nights: +$149 (1 pet), +$295 (2 pets)
✔ Undisclosed pets may result in a $250+ fee or cancellation

⏰ EARLY CHECK-IN & LATE CHECKOUT
✔ Based on availability
✔ $35 for 1 hour early/late
✔ $49 for 2 hours early/late

🧼 MID-STAY CLEANING
✔ Optional $175 cleaning reset for extended stays
✔ Includes new linens, surface cleaning, trash removal

🪪 AGE REQUIREMENT & ID VERIFICATION
To ensure the safety and security of all guests, we require identity verification before check-in. This process includes:
✔ Age Requirement – The primary guest must be 21+. Guests aged 18–20 may reserve with a one-time additional fee of $35. All other guests under 21 are welcome if accompanied by the primary guest.
✔ A valid government-issued photo ID (driver’s license or passport)
✔ Submission of a selfie and a scanned copy of the ID through our proprietary verification software
✔ All guests staying in the unit must provide their IDs
⚠ Failure to complete the verification process may result in cancellation of the booking without a refund.


🛎️ WELCOME KIT & SUPPLIES
We provide essential amenities, but please note that resupplies are not provided for consumables such as paper towels and toilet paper.

INCLUDED IN THE WELCOME KIT:
✔ Towels & Linens
✔ Basic Kitchen Essentials – Pots, pans, spatula, ladle, slotted spoon, tongs, knife set, cutting board, salt & pepper, and a 4-person dinnerware set (large & small plates, bowls, cups), can opener, blender, toaster, microwave,
✔ Basic Toiletries – Body wash, shampoo, conditioner, hand soap
✔ Cleaning Supplies – Trash bags, air freshener, disinfectant wipes, laundry pods, dishwasher pods
✔ Tea, Sugar, Coffee

❌ NOT PROVIDED:
Makeup wipes, cooking oil, condiments (ketchup, mustard, etc.), additional spices, aluminum foil, plastic wrap, ziplock bags, bottled water, pasta strainer, mixing bowls, baking sheets, measuring cups/spoons, food storage containers, coffee filters, or other personal preference items. Guests are expected to purchase or bring anything else they may need.

♿ ACCESSIBILITY
🚫 This space is not designed for guests with visual or physical impairments.
📱 Use of electronic devices (smartphones & apps) is required for check-in, access, and communication.

🔑 SMART LOCK & SELF-CHECK-IN
✔ Entry requires a smart lock and/or lockbox
✔ Some properties may require downloading an app for Bluetooth access
✔ Check-in instructions will be sent via email or message. Guests must be prepared to download the required app for access.

📲 GUEST PORTAL
We use a custom Guest Portal where the primary guest will access everything related to the stay. This includes:
✔ Required ID verification and signing of our rental agreement & house rules
✔ Step-by-step check-in & check-out instructions
✔ Smart lock or access app info
✔ Amenity details & supply list
✔ Full house manual (Wi-Fi, appliances, policies)
✔ Local guide with our favorite spots for dining, coffee, shopping, and entertainment
Everything you need to know about your reservation lives here. Please make sure to check it prior to arrival.

📦 PACKAGE/MAIL DELIVERY POLICY
We DO NOT allow packages or mail to be delivered directly to the unit. Please arrange for delivery to a nearby Amazon Locker, UPS Store, or alternative pickup location. We are not responsible for lost, stolen, or misdelivered items.

🧳 LUGGAGE STORAGE
We do not offer luggage storage before check-in or after check-out. Guests are responsible for arranging their own storage solutions if needed.

🛠️ DAMAGES
✔ The property will be inspected for damages after checkout, and any damages will be taken out of the security deposit (if applicable)
✔ Guests are required to report any damages upon check-in to avoid being charged after departure.

Guest Access:
Guests have full access to their private unit, including all listed amenities inside the apartment. However, CERTAIN community features such as the gym, pool, and other shared facilities are subject to seasonal availability, maintenance, or closures at the discretion of the building management. Please refer to the amenities list for an updated list of all amenities.

Shared Amenities: We are not responsible for random maintenance or closures of amenities, as they are managed by the apartment complex and shared among all residents!

For any questions about access or amenity availability, please feel free to ask before booking!

Interaction with Guests:
PERSONAL CONCIERGE & SELF CHECK-IN

✔ SELF CHECK-IN: Guests will check in independently using a smart lock or lockbox. Some properties may require downloading an app for Bluetooth access. Detailed check-in instructions will be sent via email or message before arrival.

✔ PERSONAL CONCIERGE SERVICE: During your stay, you'll have access to your own Personal Concierge to assist with dinner reservations, local recommendations, or even minor maintenance issues like a leaky faucet.