4/10 (不満)
Stephen Douglas
家族旅行
2026 年 1 月 1 日
気になった点 : 設備とサービス、施設のコンディションと設備
Where do I start?
- paint peeling off the walls, water stains on the ceilings (wish I could share pictures, it was bad)
- the dishwasher was not even fastened in which made the door very hard to open. The whole unit rocked back and forth.
- the washing machine did not work. Spin cycle did not work so we had to deal with soaking wet clothes.
- the deck furniture was extremely wobbly, nobody would sit on the chairs.
- the very small couch was extremely uncomfortable and needs to go in the trash. And the TV was kinda useless. No basic cable, just a bunch of apps that needed to be signed in to.
- the shower head in the master bathroom leaked spraying water onto the wall. So much so it peeled the paint. I contacted management about it. First, they would “have someone there between 7-7:30 PM on Saturday night”. Nobody showed, no word from management. Then I got a text it would be Sunday morning between 9-9:30 AM. Nobody showed, no word from management. So I hand tightened it myself. Then they messaged Tuesday night and said they were going in while we were out. They actually came and “found no issues”. The whole thing was weird.
There is nothing “luxe” about this place. Like I said, if I could share pictures and videos of everything I would.
I contacted management and told them all this as well. Someone needs to go into this unit and look at it from the eyes of a family on vacation. I would be embarrassed to have someone stay here if it were my place.
Stephen Douglas
2025 年 12 月に 5 泊滞在