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Hacienda el Salitre Hotel & Spa

3.5 star property
Hotel with a full-service spa, in the vicinity of Plaza de Armas

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Hacienda el Salitre Hotel & Spa offers a quiet getaway in Santiago de Querétaro. Enjoy spa treatments, regional dishes at EL Salitre restaurant, or relax with a drink at the bar using WiFi. Visitors praise the attentive staff and location near Plaza Santa Maria Bullring.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room, 2 Queen Beds

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
76127, QUE, Querétaro, Rafael Ozuna s/n Raquet Club, Entre Calle Manatial y Arroyo Seco

What's nearby

  • Querétaro General Hospital - 5 min walk - 0.5 km
  • HILVANA Shoe & Fashion Outlet - 9 min walk - 0.8 km
  • Galerías Querétaro Shopping Center - 10 min walk - 0.9 km
  • Plaza Santa Maria Bullring - 12 min walk - 1.0 km
  • Autonomous University of Querétaro - 3 min drive - 4.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Karnes En Su Jugo - ‬4 min walk
  • ‪Taquería Jalisco - ‬3 min walk
  • ‪Café Amadeus Jardines - ‬5 min walk
  • ‪La Octava Pasta - ‬4 min walk
  • ‪El Fogón Del Pastor - ‬3 min walk

About this property

Hacienda el Salitre Hotel & Spa

Hotel remodeled in 2022 and located near Plaza de Armas
Located close to Aqueduct of Santiago de Querétaro and Corregidora Stadium, Hacienda el Salitre Hotel & Spa provides a terrace, a garden, and a bar. Treat yourself to a sports massage, a body wrap, or a facial at the onsite spa. The on-site restaurant, EL Salitre, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a hot tub.
Additional perks include:
  • Full breakfast (surcharge), tour/ticket assistance, and massage treatment rooms
  • Wedding services, a ballroom, and a vending machine
  • A reception hall, a porter/bellhop, and smoke-free premises
Room features
All guestrooms at Hacienda el Salitre Hotel & Spa boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with showers and free toiletries
  • 50-inch Smart TVs with Netflix, streaming services, and digital channels
  • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: MXN 420 for adults and MXN 320 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EL Salitre

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Reception hall
  • Renovated entire property - March 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 420 for adults and MXN 320 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
There is limited hot water on site
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Hacienda el Salitre Queretaro
Hacienda el Salitre
Hacienda El Salitre
Hotel Hacienda el Salitre

Frequently asked questions

Is Hacienda el Salitre Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hacienda el Salitre Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hacienda el Salitre Hotel & Spa?

Check-out is at noon.

Where is Hacienda el Salitre Hotel & Spa located?

Located in Downtown Querétaro, this spa hotel is 2.7 mi (4.3 km) from Plaza de Armas and within 6 mi (10 km) of Aqueduct of Santiago de Querétaro and Corregidora Stadium. Querétaro Convention Center and Teatro Metropolitano are also within 6 mi (10 km).

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Reviews

Hacienda el Salitre Hotel & Spa Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

8.8

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 82 out of 127 reviews
Rating 8 - Good. 27 out of 127 reviews
Rating 6 - Okay. 10 out of 127 reviews
Rating 4 - Poor. 3 out of 127 reviews
Rating 2 - Terrible. 5 out of 127 reviews

Reviews

4/10 Poor

Felipe

Liked: Cleanliness
Disliked: Amenities
Noisy! They have parties, big ones, close to your room! Couldn’t sleep! All the clients were complaining
Stayed 4 nights in Dec 2025

10/10 Excellent

federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it very much, everything was very good and we hope to return soon
Stayed 1 night in Feb 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History at its best, 17 century gem, 5 star restaurant, great menu And staff fit for the attention of a King and Queen
Stayed 1 night in Dec 2023

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2023

8/10 Good

Paloma

La habitación que nos tocó necesita mantenimiento, tiene muchas grietas, el baño también se está cayendo la pintura
Stayed 1 night in Nov 2025

10/10 Excellent

Perla

Liked: Cleanliness, amenities, property conditions & facilities
La habitación amplia y con una muy cómoda cama. Un lugar fantastico para descansar. El personal de recepcion muy amable, en el Restaurante destaco el servicio del Gerente quien tuvo la amabilidad de presentarse en cada mesa para la cena y el Sr. Antonio quien me atendió con excelencia en el brunch, seguro les atendera con gran calidez y estará siempre al pendiente de que disfrutes la experiencia, los alimentos, el ambiente, la hacienda, se tomo tiempo para hacer inolvidable mi estadía. Su comida es deliciosa, cena y brunch con gran variedad. Tuvieron ub evento ecuestre fabuloso de Catrinas. Una hacienda bonita, limpia, con historia, eventos y donde puedes caminar disfrutando de la paz y tranquilidad que se respiran ahí. El spa es una experiencia amorosa en su totalidad. Sin duda, se esmeran en hacer tu visita memorable, destaco que el personal siempre me atendió con una sonrisa y me transmitieron tranquilidad, amor y gratitud por su trabajo, eficiencia, incluso cuando hay que ser rápidos en la atención, ellos logran una maravillosa experiencia de cálidez. Con gusto regresare en mis proximos viajes y sin duda los recomendaré.
Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel en Queretaro

Es mi Hotel para estancias de queretaro
Stayed 3 nights in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bien ubicado, cerca de la zona de juriquilla y jurica. Si buscas un concepto diferente, lejos del ruido y accesible, esta es una buena opción
Stayed 1 night in Jul 2025

10/10 Excellent

Oscar Salazar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Falta de privacidad

Desafortunadamente, me tocó una habitación en segundo piso donde la ventana tenía vista hacia el jacuzzi de otra habitación. Podíamos ver en gran parte lo que hacían los de abajo en su jacuzzi. El problema no era abrir o cerrar la ventana, sino que escuchábamos la gran borrachera que traía la pareja en el jacuzzi. Yo viajaba con mis bebés gemelos y se me despertaban a cada rato por el ruido. Fue incómodo también darnos cuenta que los de abajo perdían su privacidad si nosotros quisiéramos abrir la ventana. Al quejarnos en recepción, la chica encargada nos dijo que el jacuzzi no era parte del hotel, sino de una propiedad vecina y no podían hacer nada con el ruido. Al otro día (con luz de día) fue que nos dimos cuenta que era de la habitación de abajo y después nos lo rectificó la nueva persona que estaba en recepción por la mañana. En general califico mal porque no se sintió una estancia en hotel, básicamente no tienen recepción formal ni nadie responsable del lugar. La "recepcionista" en diversas ocasiones no estaba en el lugar de recepción, ni responden el teléfono.
Stayed 1 night in Aug 2025

10/10 Excellent

ricardo samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindas instalaciones
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atencion y hermoso lugar. reconocimiento especial para Jonathan que en todo momento esta al pendiente de los huespedes y esto hace de una estancia una experoencia superior.
Stayed 2 nights in Jun 2025

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es realmente espaciosa, la cama muy cómoda. El servicio en el restaurante tambien fue muy bueno así como la comida. Definitivamente regresaría.
Stayed 1 night in Jun 2025

6/10 Okay

Lizzette

Liked: Room comfort
Esta vez no tuve suerte! Las habitaciones ya estan un poco descuidadas? El internet de la tele no funcionaba ni la antena de la tele!, osea no pudimos verla La cafetera era inexistente en ambas habitaciónes y la respuesta fe la señorita fue que pues si han ido rompiendo y pues ya no hay, el tapete debajo de la cama todo despegado, lo cual peligroso y me tropece un par fe veces y también estaba sucio y pegostioso En la otra recamara, una lamapara de buró arrancada y ahi el hoyo, y tampoco habia
Stayed 1 night in May 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita y cómoda, el restaurante esoectacular
Stayed 1 night in May 2025

10/10 Excellent

Manuel Masatoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una gran experiencia. Todos muy amables.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Muy bonito lugar, la estancia muy comoda y la gente muy amable
Stayed 1 night in Jan 2025

10/10 Excellent

Julio Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito lugar la comida del restaurante muy buena. Nuestra habitación muy bonita y limpia el personal bien
Stayed 1 night in Jan 2025

8/10 Good

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta mas atencion como hotel

Para ser hotel falta atencion para huéspedes, la recepción es muy simple, tuvimos que pedir servicio a restaurante para tomar algo, la llave de lavabo goteo toda la noche
Stayed 1 night in Jan 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Alfombras en mal estado, Sábanas Rotas, muchísimo ruido del personal y más en la primero de enero muy temprano
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Room comfort

Hermoso lugar con mal servicio

El baño tenía un aroma a caño que no arreglaron durante mi estancia y además dejaron un día la puerta de mi habitación abierta, no me hizo falta nada pero nadie me pudo explicar qué pasó ni me dieron una disculpa
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien en general pero la accesibilidad de la zona no es lo mejor
Stayed 1 night in Nov 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar antiguo, tranquilo, definitivamente volvería a hospedarme ahí
Stayed 1 night in Oct 2024