4/10 Poor
Lilliana
Mar 13, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Lilliana
Stayed 1 night in Mar 2023
El Jardin de la Abuela
2.0 star property
Downtown Querétaro's peaceful hotel retreat offers a perfect balance of relaxation and pampering services in the bustling city center
Choose dates to view prices
Photo gallery for El Jardin de la Abuela
El Jardin de la Abuela sits in the heart of Downtown Querétaro, providing a quiet escape from city life. Travelers can connect with in-room WiFi while staying in this tranquil setting, and the on-site hair salon offers convenient pampering options.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Free WiFi
- Air conditioning
- Housekeeping
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Lirio
Lirio
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Smart TV
Premium bedding
Select Comfort bed
Private bathroom
- 20 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Amapola
Amapola
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Smart TV
Premium bedding
Select Comfort bed
Private bathroom
- 25 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Girasol
Girasol
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Smart TV
Premium bedding
Select Comfort bed
Private bathroom
- Sleeps 4
- 1 Queen Bed and 1 Double Bed
View all photos for Hortencia
Hortencia
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Smart TV
Premium bedding
Select Comfort bed
Rainfall showerhead
- Sleeps 3
- 1 King Bed
View all photos for Alcatraz
Alcatraz
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Smart TV
Premium bedding
Select Comfort bed
Private bathroom
- Sleeps 2
- 1 King Bed
View all photos for Tulipan
Tulipan
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Smart TV
Premium bedding
Select Comfort bed
Shower/tub combination
- Sleeps 2
- 1 King Bed
View all photos for Orquidea
Orquidea
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Smart TV
Premium bedding
Select Comfort bed
Private bathroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
Located in Querétaro, El Jardin de la Abuela is in the city center. Casa de la Zacatecana Museum and Querétaro Contemporary Art Museum are cultural highlights, and some of the area's attractions include Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón. Looking to enjoy an event or a game while in town? See what's happening at Josefa Ortiz de Domínguez Auditorium or Plaza Santa Maria Bullring. Visit our Querétaro travel guide
76000, QUE, Querétaro, Calle Vergara Sur #19, Col. Centro
What's nearby
Aqueduct of Santiago de Querétaro14 min walk - 1.2 km
Josefa Ortiz de Domínguez Auditorium17 min walk - 1.5 km- Plaza de Armas3 min walk - 0.3 km
- Zenea Garden5 min walk - 0.5 km
- Alameda Hidalgo Park9 min walk - 0.8 km
Getting around
- Queretaro Intl. Airport (QRO)39 min drive
Restaurants
- El Mesón de Chucho El Roto5 min walk
- Restaurante 18104 min walk
- Gorditas Del Portal3 min walk
- Carola1 min walk
- Tortas "Alex3 min walk
About this property
El Jardin de la Abuela
Hotel near Aqueduct of Santiago de Querétaro
El Jardin de la Abuela provides a hair salon and more. Guests can connect to free in-room WiFi.
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other amenities include:
- 50-inch Smart TVs with Netflix, streaming services, and premium channels
- Coffee/tea makers, heating, and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Family friendly
- Soundproofed rooms
Conveniences
- Hair salon
- Virtual front desk
Guest services
- Housekeeping (daily)
Accessibility
- No elevator
- Smooth flooring in room
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Premium bedding
- Select Comfort mattress
Bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 50-inch smart TV with premium cable channels
- Netflix
- Streaming services
Food and drink
- Coffee/tea maker
More
- Access via exterior corridors
- Air conditioning
- Heating
- Individual furnishings
- Mobile key entry
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 250.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of MXN 1500 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Rollaway bed fee: MXN 250.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
We should mention
This property does not have elevators
Property is also known as
El Jardin de la Abuela Hotel
El Jardin de la Abuela Querétaro
El Jardin de la Abuela Hotel Querétaro
Frequently asked questions
Is El Jardin de la Abuela pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at El Jardin de la Abuela?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at El Jardin de la Abuela?
Check-out is at noon.
Where is El Jardin de la Abuela located?
Located in Downtown Querétaro, this hotel is within a 15-minute walk of Casa de la Zacatecana Museum and Aqueduct of Santiago de Querétaro. Querétaro Regional Museum and Government Palace are also within 5 minutes.
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Reviews
El Jardin de la Abuela Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
7.0
Amenities
8.6
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 5 out of 9 reviews
10 - Excellent
5
Rating 8 - Good. 1 out of 9 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 9 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 9 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 9 reviews
2 - Terrible
0
Reviews
4/10 Poor
araceli
Nov 12, 2023
Liked: Cleanliness, room comfort
Disliked: Staff & service
Servicio impersonal
Decepcionada, no hay recepción, solo te mandan un código para el accesos al hotel. Eso sí al día siguiente empiezan a correrte desde las 11am, les hice ver (todo por WhatsApp) que la reserva establecía la salida a las 12. Me insistieron con la puntualidad por qué a las 12 se desactiva el código de acceso y ya no puedes entrar. No volveré .
araceli
Stayed 1 night in Nov 2023
10/10 Excellent
DANIEL MAGAÑA
Nov 6, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente estancia.
Volvería definitivamente mas días.
lugar muy tranquilo, limpio y bonito
DANIEL MAGAÑA
Stayed 2 nights in Nov 2023
10/10 Excellent
EUNICE
Nov 6, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendado
Me encantó el lugar , cómodo y céntrico
EUNICE
Stayed 3 nights in Nov 2023
10/10 Excellent
Jose M
Oct 15, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, muy agusto
La ubicacion, la practicidad para llegar y salir, muy comoda la habitacion
Lo unico que sugiero es que pongan una puerta bien para el baño
Pero excelente
Jose M
Stayed 1 night in Oct 2023
10/10 Excellent
Milton
Sep 22, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
SOLO NO ME GUSTO QUE LOS BAÑOS NO TENGAN LA SEPARACION DEBIDA DEL RESTO DE LA HABITACION, FUE LO UNICO INCOMODO. SALUDOS
Milton
Stayed 2 nights in Sep 2023
10/10 Excellent
Ahidee
Sep 25, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahidee
Stayed 3 nights in Sep 2023
6/10 Okay
Daniel
Jul 18, 2023
Daniel
Stayed 1 night in Jul 2023
8/10 Good
Egda Gisel Tobalina
May 4, 2023
Egda Gisel Tobalina
Stayed 3 nights in Apr 2023