I can not say enough good things about our concierge, Mefi. Our entire experience was amazing in no small part due to Mefis amazing hospitality. Our home was well stocked and perfect for our multi generational family including 4 young children, Mom, Dad, Grandma and Grandpa. He helped us with tours and transportation.When our ice maker didn't appear to be working, Mefi had a repair man in 15 minutes. Then they also brought us bags of ice. When we come back to Costa Rica, we will stay in a Mefi managed property. Oh and the house itself is also very fun. Great views. We all enjoyed when the monkeys came to visit. Everything was well maintained. Highly recommend this property for a fun vacation.