4/10 (不満)
宿泊されたお客様
2023 年 9 月 28 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
For the cost it’s not worth it.
While the hotel looks okay there are many faults we found during our stay. We actually reported these to the hotel and was told - thank for these - no apology- no offered to correct in a way. I normally don’t put up reviews but for the price we paid for one night I was so disappointed.
The welcome at reception felt very cold- no music in the lobby receptionist made it feel like we had kept here there to check in (we checked in around 5pm).
2. Room is lacking any 4 star touches - you provide a kettle and cups but no coffee station. According to 4star standards this is a basic inclusion.
3. Shower had only luke warm water -
4. The back of our bedroom door is so warped it looks terrible.
5. The toilet seat is loose and when you sit on it your slide to the side so you have to hold on almost.
6. The beach lounges there is no care loungers scattered everywhere so many broken ones etc.
7. The general feel of the hotel is there is little care - in the railings all the ropes are loose or missing.
8. Door to the patio needs oil or something it scrapes so loudly when you open it.
9. Hairdryer is old, it has almost no power so it takes forever to dry your hair.
宿泊されたお客様
2023 年 9 月に 1 泊滞在
