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"Clean room Friendly staff"

"Okay so…. We enjoyed our stay very much- it’s just a few extra steps away from the main hub which is great because you aren’t being bombarded by honking on prince street but there are definitely opportunities for the cleaning staff to do better. The hotel Is dated and needs refurbishment in so many areas but that said- I still like the option of having a home base and a suite to stay in if staying for more than one night. Management needs to take a good look around to each room and make improvements. They know what to do- just put some work into it. All this said I would stay again."

"I truly believe this is a Jewel in the heart of Long Island City or surrounded area. V"

"Clean room. Amazing nighttime check in staff. Good breakfast options. Overall great stay "

"Wonderful hotel in Washington Heights. Loved the esthetics it was vibrant and colorful. The staff were very nice and yhe restaurant had amazing food and drinks!"

"We traveled all night because of game change, they let us check into one of our 2 rooms super early! I was so surprised! It was 9:30 am and also told us to go ahead and get some breakfast!"

"We needed a hotel near Columbia Univ. and were very disappointed with our stay at this hotel. We had 2 rooms which were very expensive especially since this has a 4 star rating. If we needed to use a microwave it was located on a different floor but at least there was no charge. If we needed a small refrigerator (an additional charge) they also were on a different floor. One room didn't have a closet, only one rod perpendicular to the wall with a few hangers in the bathroom. The concrete looking floor had stains all over and no carpet whatsoever in one room. Just a runner at the foot of the bed in the other. The corners were full of lint and cobwebs behind the curtains on the window sills. The restaurant was very expensive with not a very varied choice on the menu, especially for teens and children. We will never stay there again or recommend it. However, staff was very nice."

"The rooms is nice "

"Nice hotel with large rooms. Decent breakfast included in room rate. Quiet. Only downside is the location. It’s sketchy, dirty and homeless and drug addicts everywhere. It’s a 4 min walk to subway to everything NYC has to offer. Never felt threatened just stating facts."