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「Arrived at ny 12 noon check in per my registration with a couple of bags of perishable items to cook over the stay. Once I arrived I was told that they do not do check in until 3 PM. I showed them that the check in per my reservation was at 12 noon and that I had purchased food that could not sit in a hot car for three hours. I was told that they would expedite the room cleaning and inform me soon on the check in. I returned in 45 minuted and there was another associate there that stated that...

「Amazing stay as always! We had a slight water issue out of the properties control but the response to accommodate and make us feel at home was beyond appreciated! Not enough stars! 」

「Unfortunately the location showed the apartment was located at Playa Bonita but it is actually located in Chumical which is 20km away. We were advised by friends who reside in Playa Bonita, whom we wanted to stay close to, that taxis/Uber’s dont go to Chumical and the area is for “adventurous” travelers so we forfeited our non-refundable booking. The host offered a different date but this didn’t resolve the above concerns. 」

「We absolutely loved staying at this property, and our host was very friendly and responsive to any questions or requests we had. We stayed for a whole month, so during our stay we ran into some issues here and there, but each time our host sent someone to fix them right away. The house could use some updates, particularly in the kitchen and bathrooms, and we ran into an issue with the water a couple times but overall the experience was amazing and has made us want to come back hopefully for a...