Ratings based on 24 Verified Reviews

4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Toronto

Posted Jan 31, 2020
We LOVED the Wooden House. The staff were extremely kind and helpful, the place was impeccably clean, the food delicious and fresh, they were helpful with cabs and directions. Just. Love love love.
Comment from Hotel Management
Feb 3, 2020 by THE WOODEN HOUSE, Hotel Management
Dear Guest, Thanks for this important review. We work hard every day to improve our service and to have happy faces back home. The Wooden House Lodge Staff
5 out of 5
by A verified traveler from Boston, MA

Posted Jan 17, 2020
Very cool place to stay. Walking distance to pier and downtown. Great free breakfast. We enjoyed the 2 dinners we had there. Comfortable beds and AC. Loved the sitting area outside our room with the 2 hammocks. Great way to relax after a long, hot day. Staff was very helpful.
Comment from Hotel Management
Jan 20, 2020 by The Wooden House, Hotel Management
Dear Guest, Thanks for this important review. We work hard every day to improve our service and to have happy faces back home. The Wooden House Lodge Staff
5 out of 5
by A verified traveler

Posted Jan 6, 2020 on Hotels
Great little hotel, staff that take pride in their work. Make sure to try the dinner, it's better than most restaurants in town.
Comment from Hotel Management
Jan 7, 2020 by wooden, Hotel Management
Dear Guest, thanks for your comments, day by day we improve our service to have happy faces back home :) happy New Year !!
4 out of 5
by A verified traveler

Things to consider before you book

Posted Jan 3, 2020 on Hotels
The Hotel was quaint and clean. We booked a room with a twin and full bed and received a room with two twins. The room was very small, no room for luggage. I had to jump over my bag to get to the bathroom or door. Our bathroom door was an accordian style door which was not functioning properly and did not close, hence no privacy in the bathroom. I did get to peek into other rooms and they looked larger. Things to consider, this hotel is not in the town. It's a 10-15 minute walk into town. There is only wifi in the common area. The manager was attentive and the property was clean. We used the laundry service and it was very reasonable and quick. I only ate breakfast, it was basic but fine. Having to tell them in advance of dinner plans is a bit of a hassle since we didn't know our plans but I imagine it's a nice option is you don't want to walk into town at night.
Comment from Hotel Management
Jan 7, 2020 by wooden, Hotel Management
Dear Guest, thanks for your comments we take you recommendation and make changes. we try to improve day by day our service and host. regards The wooden House Lodge Staff
5 out of 5
by A verified traveler from Sayville, NY

Posted Nov 25, 2019
I cannot day enough wonderful things about my stay here. The facilities were clean, staff was friendly and food was delicious. I also took advantage of the laundry service which was excellent. Fernando gave me a great tip on where to find a kayaking tour I wanted and was very helpful by putting in a call for our taxi. We really felt at home here.It’s also just a few minutes walk from the ferry.
Comment from Hotel Management
Nov 25, 2019 by Pamela, Hotel Management
Dear Jen, Thanks for that important review. This is a reward to our effort and hard work, we are happy you enjoy visiting us, and share with us our wonderful island. Thanks The Wooden House Lodge - Staff
5 out of 5
by A verified traveler

Great stay!

Posted Sep 1, 2019 on Hotels
We really enjoyed our stay at The Wooden House. It was in a great location relative to the ferry. They have a nice communal area downstairs with tv and games. We liked reading in the hammocks on the second floor. They have snorkel gear available for rent as well as a bar and pool. If you give them enough notice you can get dinner downstairs. We tried the dinner one night and it was delicious and included dessert. Overall really great stay and nice people!
5 out of 5
by A verified traveler from California

Absolutely great place to stay!

Posted Jun 19, 2019 on Hotels
From the moment we arrived and were greeted by the manager, I loved this place. It's a short walk to downtown which makes it very quiet and peaceful. Totally recommend it. Food is great too.
5 out of 5
by A verified traveler

Posted Mar 8, 2019 on Hotels
A charming, very quiet and comfortable place. Easy walk into the center of Puerto Villamil. Luis was super helpful with planning trips and everything else. Breakfast was very good.
Comment from Hotel Management
Mar 13, 2019 by Pamela Pacheco, Hotel Management
Dear Guest, Thank you for this helpful review! Day by day we improve our service for having happy faces getting back home. The Wooden House Lodge staff
5 out of 5
by A verified traveler

Posted Feb 1, 2019
It was a very nice place. Laid back and relaxing, very helpful and extremely cheerful group running it. great location next to snorkeling and the main pier.
Comment from Hotel Management
Mar 13, 2019 by Pamela Pacheco, Hotel Management
Dear Guest, Thank you for this helpful review! Day by day we improve our service for having happy faces getting back home. The Wooden House Lodge staff
4 out of 5
by A verified traveler

Great place and staff

Posted Jul 26, 2018 on Hotels
Great manager. Great place but the noise of the rooms above was difficult to avoid in the morning. Great breakfast and friendly staff. Would recommend but just ask for a room at a floor and perhaps not at the back close to the kitchen