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Hotel Business Real 500

3.5 star property
Historic charm meets modern relaxation in Puebla's center, where guests enjoy spa services, browse an art gallery, and savor fine dining experiences

Choose dates to view prices

Hotel Business Real 500 sits in Puebla Historic Center, where travelers can easily explore the Zócalo and Cathedral. After sightseeing, they can book a massage at the full-service spa or appreciate local artwork in the hotel's gallery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is ￥9,444
￥11,238 total
includes taxes & fees
Jun 2 - Jun 3

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Terrace/patio

Superior Room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Terrace/patio

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Terrace/patio

Junior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, down comforters, minibar, in-room safe

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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￥14,847 total
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About the neighborhood

Located in Puebla, Hotel Business Real 500 is in the city center. La Malinche National Park and Parque Benito Juárez reflect the area's natural beauty and area attractions include Africam Safari and Museo del Ferrocarril. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Béisbol Hermanos Serdán or Cuauhtemoc Stadium. Visit our Puebla travel guide
Map
72000, PUE, Puebla, S/N Calle 5 Sur Centro

What's nearby

  • Zócalo de Puebla
    Zócalo de Puebla
    8 min walk - 0.8 km
  • Puebla Cathedral
    Puebla Cathedral
    8 min walk - 0.8 km
  • Los Sapos Bazaar
    Los Sapos Bazaar
    12 min walk - 1.0 km
  • Santo Domingo Church
    Santo Domingo Church
    14 min walk - 1.2 km
  • Puebla Convention Center
    11 min drive - 1.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    8 min drive
  • Puebla Intl. Airport (PBC)
    42 min drive

Restaurants

  • Señorita Caruso
    3 min walk
  • El Balcón
    3 min walk
  • Manpuku
    2 min walk
  • Cantina y Bar Familiar El Garufa
    2 min walk
  • ATTA Salon Cafe
    2 min walk

About this property

Hotel Business Real 500

Hotel near Zócalo de Puebla
Hotel Business Real 500 provides an art gallery on site and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, 1 meeting room, and tour/ticket assistance
  • Smoke-free premises, a 24-hour front desk, and a TV in the lobby
Room features
All guestrooms at Hotel Business Real 500 include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 40-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

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Quinta Esencia Hotel Boutique
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  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 494 reviews
The price is ￥7,075
￥8,490 total
includes taxes & fees
May 5 - May 6
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 150 per night); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (24 inches high)

More

  • 2 floors
  • Colonial architecture
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 150 per night(66 ft away; open 24 hours)
  • Pet fee: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Real 500 Hotel Heroica Puebla de Zaragoza
Real 500 Hotel
Real 500 Heroica Puebla de Zaragoza
Real 500 Hotel Puebla
Real 500 Puebla
Hotel Real 500 Puebla
Puebla Real 500 Hotel
Real 500 Hotel
Hotel Real 500
Real 500
Hotel Boutique Real 500
Collection O Hotel Real 500
Hotel Business Real 500 Hotel
Hotel Business Real 500 Puebla
Hotel Business Real 500 Hotel Puebla

Frequently asked questions

Is Hotel Business Real 500 pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 350.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Business Real 500?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Business Real 500 on Jun 2, 2026 start from ￥9,444, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Business Real 500?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Business Real 500?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Business Real 500 located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Palafoxiana Library and Zócalo de Puebla. Amparo Museum and Puebla Cathedral are also within 15 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Business Real 500 Reviews

8.8

Excellent

9.2

Cleanliness

6.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 112 out of 183 reviews
Rating 8 - Good. 48 out of 183 reviews
Rating 6 - Okay. 11 out of 183 reviews
Rating 4 - Poor. 2 out of 183 reviews
Rating 2 - Terrible. 10 out of 183 reviews

Reviews

Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable hotel.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Martin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good option in Puebla

Very good hotel. Amazing price-features. Well located, very friendly staff.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place for 5 nights

The staff was extremely helpful and friendly. The location was excellent. It was a clean place, our bed was old so we had some back issues from it. Our room had a refrigerator, that was awesome.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isaak was very friendly and helpful. Hotel is veey quaint.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are pretty comfortable and have great design and amenities. But most have no window, just the frosted glass door, so it’s a bit dark. Really clean, internet works great and you can watch youtube or stream on TV. The area around is not super exciting, but it’s a 5-10 minutes walk to historic center with lots of shops and restaurants. One thing that is a bit strange is that the gate is closed and so each time you leave or come back you need to be let out/ let back in by employee. Maybe a simple fob would do the trick?
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

ABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

EMMANUEL

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Everyone was very helpful.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, staff was friendly and helpful. More of a boutique hotel, very quiet, and nice room
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Carine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

la ubicacion es el mejor beneficio

We were disappointed by this hotel. A " superior" room had major humidity damage on the wall with plaster actually flaking off on our towels, the room smelt of humidity. For a 3 nights, 2 people stay, we were given 1 very small shower gel; when we asked for more we were told there wasn't any and given shampoo instead, so we had to go around and buy some shower gel. Our room originally only had towels for 1 person. The car parking as advertised is actually only included for the night ( 8pm to 8 am) and is offsite- short walking distance. The hotel door is locked permanently so you have to ask a staff member to let you in and out all the time. Would not go back.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Un poco alejada de amenidades, pero bien ubicada en general
Stayed 2 nights in May 2026
Verified

8/10 Good

JOSE ALBERTO VALDEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia la habitación y cercana al zócalo. No me gustó que esta muy sola.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

JOSE ALBERTO VALDEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico con habitaciones limpias
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente y muy bonito
Stayed 1 night in Mar 2026
Verified

4/10 Poor

ALEJANDRA

Liked: Cleanliness, room comfort
Disliked: Staff & service
No hay desayuno, el personal no nos informó del estacionamiento adecuadamente y la gerencia se lavó las manos al pedir solución cuando pagamos 500 pesos de estacionamiento por 1 día. Pésima respuesta aun cuando habían dicho que nos reembolsarían el pago excesivo por error del personal. El hotel no es lo que está en las fotos y en la zona no hay nada.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service
Personal war sehr freundlich allerdings das Hotel war geschlossen und musste anrufen um den Eingang zu finden. Jeden Tag muss man immer klingeln um ins Hotel reinzukommen (unpraktisch)
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities, property conditions & facilities
El problema fue que el costo que me dieron por la habitación fue por el jacuzzi y lo elegí porque tengo un bebé de 1 año el cual necesito bañar en tina. La habitación no tenía agua caliente y durante mi estancia la gerencia no me respondió ni atendió mi queja, argumentando que si mi necesidad era tal, que hubiera buscado otro hotel. Levante la queja con Expedia pero tampoco me dieron respuesta
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lissette

Liked: Cleanliness, staff & service
La ubicación de este hotel es lo suficiente cercano al centro para ir caminando y encontrar todo a la mano pero no tanto como para que sea ruidoso o muy transitado, podras encontrar este espacio bastante tranquilo, cómodo, con habitaciones amplias y buen servicio.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en orden, si buscas un lugar tranquilo este hotel está increíble
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shiuner

Liked: Cleanliness, staff & service, amenities
Excellent hôtel très propre service impeccable. A recommander. Un très grand merci à Lizet la réception pour sa réactivité son accueil ainsi que son amabilité.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ma.carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si hay un Oxxo
Stayed 1 night in Nov 2025
Verified

8/10 Good

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado com atendimento muito bom e quartos confortáveis. Só senti falta do café da manhã, já que não tem essa opção.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Miguel Angel Serna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo de maravilla, no tuvimos ni un solo inconveniente, excelente hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Súper descanso
Stayed 1 night in Mar 2025